I am an extremely disappointed customer, you have ruined the game for Mac users. I see no reliable way to get support so am posting here.

I am used to less than optimal performance - the last one to port into a group dungeon, long load times, multiple load screens while walking short distances, having to wait several seconds to interact with a banker, merchant, or crafting station, or the oh-so-fun sprint in place while the next segment of a city loads up (Undaunted areas are the WORST!) But none of these things have been anything more than nuisances. I love the game and choose to grin and bear it.

NO MORE.

The latest changes have absolutely ruined the game. You either rolled out a half-baked solution or have made a business decision to be done with Mac users as a customer base. Whatever it is you guys can at least have the decency to be honest and up front about it.

I'm not talking about the crashes (I haven't had a crash in a long, long time) or the overhead spinning thing (I fixed that on my own). I'm talking about the performance issues that make the game unplayable. I've seen my FPS drop to single digits - often less than 5. My latency is now in the several hundreds....i get a red 999+ way too often. I walk for 5 seconds in a city and get a load screen. Or if I don't get a load screen every few steps it freezes up for 5-10 seconds. I get attacked by invisible enemies. Their image hasn't loaded up yet but their ability to do damage has so I have no idea who/where to attack.

This did not start right after Murkmire. I remember a slight performance drop but a noticeable improvement in graphics quality. Nothing like what I experienced this weekend. Game performance was just fine during the Witches Festival. Its like the day after it ended you pulled a plug and told your Mac users to take a hike.

I'm not looking for a refund like some will rant on about. Just an honest, reliable answer on what the hell is going on. If this is going to take a more than a day or so to resole you should be crediting Mac users for daily rewards so Murkmire is not at risk and should have a plan for the next event so we aren't at a disadvantage.

Thanks for a fun year plus playing your game. Hope its not the end of the line.