I know that you gave us option to send GIFTS but people get scammed everyday especially on Anniversary events (discounts on DLCs etc.). It would be more effective to make Crown tradeable currency because:
1) It will be 100% safe (C.O.D option, hand-by-hand trades)
2) You will never see another Support Tickets with: I got scammed please give me refund etc. (because in the future you will get more and more tickets and yes I know that you are not doing refunds).
Please ZOS, consider to add this in the future because this would be such a good Q.O.L improvement.