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Cannot access my account through the web browser
Quelina
Soul Shriven
Good day
When I open account.elderscrollsonline.com/ and enter my details and click on sign in button nothing happen, same issue with forgot userid or forgot password button they just refresh the page. But If I use help.elderscrollsonline.com/app I can access my account easily.
please Help!!
Edited by Quelina on August 16, 2018 2:46PM When I open account.elderscrollsonline.com/ and enter my details and click on sign in button nothing happen, same issue with forgot userid or forgot password button they just refresh the page. But If I use help.elderscrollsonline.com/app I can access my account easily.
please Help!!
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Taleof2Cities✭✭✭✭✭
✭✭✭✭✭Have you tried a different browser other than your default browser?
Is your browser up to date with the most current version (e.g. you're not using Netscape)?
Edited by Taleof2Cities on August 10, 2018 1:05AM0 -
ZOS_Billadmin@Quelina
Are you getting any specific error message in any of the web browsers?
The next thing you can check is any add-ons or third party programs that would affect web browsing. Try disabling these and see if you can access the account page. You should also check your anti-virus settings and make sure the correct exceptions are setup.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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QuelinaSoul ShrivenNo specific error, The page just reload every time. I have checked various web browsers and setting, but still no change. even through my android I cannot access my account.0
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QuelinaSoul ShrivenI solved the problem, it appears my ISP was blocking the website for some reason.0