Maintenance for the week of May 27:
• PC/Mac: No maintenance – May 27
• PC/Mac: NA and EU megaservers for patch maintenance – May 28, 4:00AM EDT (8:00 UTC) – 8:00AM EDT (12:00 UTC)
Unable to submit a support ticket.
I have been unable to submit a support ticket as the login page continues to say Login Failed every time it asks me to login. I get to the point of having to submit my access code which I receive via email and the proceed to input the access code. After inputting the access code it proceeds back to the login screen and says at the top Login Failed in red.
I am able to login to my account as well as login to the game. I can got to the account page and login and see account details and all. I have tried to login to the support page to submit a ticket while both being login in through the account page and while being logged out of the account page. I have tried resetting my password to a shorter amount of digits. So far to no avail for anything I have tried.
Trying to submit a support ticket to see about a refund.