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Login Issues

dakyd23
dakyd23
I log in and it says log in time out. I have updated my drivers and made them compatible with windows 7. Any answers?
  • ZOS_JasonI
    Greetings, @dakyd23. First, we'd recommend verifying that you have the most current version of the client installed. The client version should be 1.0.0.953227, and is shown in the bottom-left corner of the login screen. If not, try these steps:
    • Close both the game and the launcher
    • Open the game installation directory
    • Open the folder named "Launcher"
    • Inside the "Launcher" folder, there is a folder named "ProgramData"
    • Rename the "ProgramData" folder to "ProgramDataBackup"
    • Open the launcher and download update
    • Click "Play"

    Let us know if this helped!
    The Elder Scrolls Online Social Team - ZeniMax Online Studios
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  • dakyd23
    dakyd23
    my client version is 1.0.0.953227
  • dakyd23
    dakyd23
    but it still says log in time out
    We have contacted our Customer support team to help you solve your issue.
  • ZOS_JasonI
    Thanks for that update, @dakyd23. We're created a help ticket so that a member of our Support Team can look into the issue for you. Thank you for your patience.
    The Elder Scrolls Online Social Team - ZeniMax Online Studios
    Facebook | Twitter | Google+ | Tumblr | Pinterest | YouTube | ESO Knowledge Base
    Staff Post
  • dakyd23
    dakyd23
    ok i uninstalled and reinstalled and now i am in. thanks
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