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Hacked account

Roach1990
Roach1990
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24hours after send ticket no one responde...
ticket nr. 170925-001132
think everything is gone. thanks for almost 2 years of lost time
Edited by Roach1990 on September 26, 2017 12:51PM
  • Storymaster
    Storymaster
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    You have a hecked account? What the heck does that mean?
    Character Profiles:
    Puck Tanglevine - Bosmer Nightblade
    Cyron Kane - Imperial Dragonknight (Retired)
  • Rickter
    Rickter
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    how did someone get your password? a lot of times, account hacking comes from gold buyers. the sellers actually hack your account to get the gold back and sell it to some other poor soul.

    RickterESO
    PC | NA | DC
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  • Demolitionary
    Demolitionary
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    Also in addition to the above, doesn't it also require you to get at an email with a code to authorize the IP logging in?
    Unless, both your email and game have the same password and the person who hacked you also got your email address somehow.

    Hacked accounts is of the past, unless, this was when the servers were taken down due to a bug with the account system but that was a while back now.

    Anyways, hope you get your account back asap.
  • Roach1990
    Roach1990
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    Someone somehow change mail and all another information in my account only ID is same. Don't know how this is possible. have separate mail only for eso and important things.

    I don't need clear account :) just want cancel eso+ but cannot

    hope it's just bad joke :)
    Edited by Roach1990 on September 26, 2017 1:40PM
  • Krayzie
    Krayzie
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    Rickter wrote: »
    how did someone get your password? a lot of times, account hacking comes from gold buyers. the sellers actually hack your account to get the gold back and sell it to some other poor soul.

    Source please
    I'm a PVE roleplayer concerned about my vampires stage 4 skin tone and keep getting load screens so I came here to distract people from major issues with a rant thread about my characters cosmetic appearance.
  • Tandor
    Tandor
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    If the access details have been changed so that you can't log in, how do you believe that everything has gone?

    As usual in these situations, it's unlikely we'll ever know the full story but if it's a genuinely clean account that's been hacked through no fault of your own (not gold buying, shared account details etc) then I hope you get it back quickly. It won't be instantly tho.

  • SolidusPrime
    SolidusPrime
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    Roach1990 wrote: »
    Someone somehow change mail and all another information in my account only ID is same. Don't know how this is possible. have separate mail only for eso and important things.

    I don't need clear account:D just want cancel eso+ but cannot

    To do this, they would not only need your ESO account name and password, but your recovery email address and it's password as well.

    You were severely compromised in some form - Gave your info to a gold seller, or were phished, and use the same password for every single thing.

    You need to reset your email password, and make it secure before fixing your ESO account. Otherwise they will just do it again. If they signed up for ESO+ with credit card info you had saved on the machine, contact your CC company, and tell them the charges are fraudulent. And make sure you reset the passwords and security questions for all online accounts....preferably from another computer that isn't possibly compromised.
  • Roach1990
    Roach1990
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    I have 4ingame friends (same country) who get hacked last 2 weeks. we all buy game via steam. but I buy it before 2016 so I dont need steam for play or anything

    trying get forgot pasword or ID bud my account information are incorrect
    and I can make new account with same mail so...
  • WildWilbur
    WildWilbur
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    You haven't logged in to the wrong server by chance? (being EU and for what reasons logged in US).

    Did that acouple of months ago - and was mildly shocked to see all my chars gone...
    "Call me a killjoy, but I think that because this is not to my taste, no one else should be able to enjoy it." Marge Simpson
  • Roach1990
    Roach1990
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    All friends got accounts back, but empty craftbag, no gold/ap and so on. stay just BOE items
    and now another friend lost account and ZOS still nothing rly?
  • Megabear
    Megabear
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    Roach1990 wrote: »
    All friends got accounts back, but empty craftbag, no gold/ap and so on. stay just BOE items
    and now another friend lost account and ZOS still nothing rly?

    I'm guessing you bought gold? That's typically how they get you. They KNOW you are "rich" and that makes you a prime target.
    Guide to making $$$ in Tamriel: https://forums.elderscrollsonline.com/en/discussion/370618/guide-to-making-gold-in-eso/p1?new=1
    Cost analysis for potential ESO players: https://forums.elderscrollsonline.com/en/discussion/367919/cost-analysis-for-brand-new-potential-pc-eso-players#latest
    Warden Bow Healer/DPS Hybrid Build: http://tamrielfoundry.com/topic/warden-bow-healerdps-hybrid/
    Warden "The Warladin" Healer/Tank Hybrid Build: http://tamrielfoundry.com/topic/warden-the-warladin-healertank-hybrid-build/
    Warden Stamina DPS Build: http://tamrielfoundry.com/topic/warden-dps-build/
    Server - PC/NA
    Vhevet - (S) Night Blade/Female/Orsimer
    Ecaer - (M) Templar/Female/Breton
    Captain Beaster Bunny - (S) Warden/Male/Red Guard
    Ezaera - (M) Sorcerer/Female/Altmer
    Ecaeri - (M) Warden/Female/Argonian
    Dun-and-Dunmer - (M) Dragon Knight/Male/Dunmer
    What Can Go Wong - (S) Night Blade/Male/Bosmer
    Izaer - (M) Templar/Male/Breton
  • Shardan4968
    Shardan4968
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    Roach1990 wrote: »
    All friends got accounts back, but empty craftbag, no gold/ap and so on. stay just BOE items
    and now another friend lost account and ZOS still nothing rly?

    People who keeps with you have really bad luck, don't you think?
    Edited by Shardan4968 on September 26, 2017 5:59PM
    PC/EU
  • Roach1990
    Roach1990
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  • Tandor
    Tandor
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    Is it perhaps significant that you're all from the same country? Which country is that?
  • Roach1990
    Roach1990
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  • Storymaster
    Storymaster
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    This thread was originally titled Hecked account.

    I demand a trial.
    Character Profiles:
    Puck Tanglevine - Bosmer Nightblade
    Cyron Kane - Imperial Dragonknight (Retired)
  • Megabear
    Megabear
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    Roach1990 wrote: »
    Czech republic

    It's really odd that all of you guys got hacked. It's definitely not a coincidence. I suspect you guys were exposed to same malicious software.
    Guide to making $$$ in Tamriel: https://forums.elderscrollsonline.com/en/discussion/370618/guide-to-making-gold-in-eso/p1?new=1
    Cost analysis for potential ESO players: https://forums.elderscrollsonline.com/en/discussion/367919/cost-analysis-for-brand-new-potential-pc-eso-players#latest
    Warden Bow Healer/DPS Hybrid Build: http://tamrielfoundry.com/topic/warden-bow-healerdps-hybrid/
    Warden "The Warladin" Healer/Tank Hybrid Build: http://tamrielfoundry.com/topic/warden-the-warladin-healertank-hybrid-build/
    Warden Stamina DPS Build: http://tamrielfoundry.com/topic/warden-dps-build/
    Server - PC/NA
    Vhevet - (S) Night Blade/Female/Orsimer
    Ecaer - (M) Templar/Female/Breton
    Captain Beaster Bunny - (S) Warden/Male/Red Guard
    Ezaera - (M) Sorcerer/Female/Altmer
    Ecaeri - (M) Warden/Female/Argonian
    Dun-and-Dunmer - (M) Dragon Knight/Male/Dunmer
    What Can Go Wong - (S) Night Blade/Male/Bosmer
    Izaer - (M) Templar/Male/Breton
  • Tandor
    Tandor
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    I guess the next question is whether you all use the same ISP?
  • Roach1990
    Roach1990
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    Dont think so we are from another region
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