Thank goodness I put in a ticket:
"Greetings!
Thank you for your inquiry. Please note that our support office is currently closed. Our support hours are between 9am and 10pm Eastern Standard Time, seven days a week. We will investigate your inquiry as soon as we reopen."
MasterSpatula wrote: »Thank goodness I put in a ticket:
"Greetings!
Thank you for your inquiry. Please note that our support office is currently closed. Our support hours are between 9am and 10pm Eastern Standard Time, seven days a week. We will investigate your inquiry as soon as we reopen."
I mean, look. Just because 24-hour support is the very barest minimum standard of service for any company that provides a 24-hour product simultaneously across all time zones doesn't mean you should expect the... umm... barest minimum level of support.
swifty3174 wrote: »Stuck in Banished Cells, what did I do to get put in there?
MasterSpatula wrote: »Thank goodness I put in a ticket:
"Greetings!
Thank you for your inquiry. Please note that our support office is currently closed. Our support hours are between 9am and 10pm Eastern Standard Time, seven days a week. We will investigate your inquiry as soon as we reopen."
I mean, look. Just because 24-hour support is the very barest minimum standard of service for any company that provides a 24-hour product simultaneously across all time zones doesn't mean you should expect the... umm... barest minimum level of support.
This is ridiculous. I've never heard of an MMO not providing 24 HR support.
swifty3174 wrote: »Stuck in Banished Cells, what did I do to get put in there?
azfardajiwang wrote: »working as intended
ZOS_JessicaFolsom wrote: »Hi folks,
Apologies for the delay in responding about the grouping issues that cropped up overnight. Early this morning, we tweaked a few things that we had hoped resolved the grouping issues that emerged on all servers. These measures worked earlier in the week when the same issues cropped up. Clearly the issues are still present, so we're investigating. Stand by, and thank you for your patience.
Stuck in activity finder group, can't do any group content until this gets fixed.
Everyone in zone chats for multiple zones can confirm everyone in the entie Xbox NA server has this issue.
FIX NOW.