The Gold Road Chapter – which includes the Scribing system – and Update 42 is now available to test on the PTS! You can read the latest patch notes here: https://forums.elderscrollsonline.com/en/discussion/656454/

Can't buy crowns

jlmurra2
jlmurra2
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When I reach the Billing address page I get the message "We're sorry, there was an error with your Billing Address Information. Please try again."

Everything looks correct to me. Anyone else getting this?
  • j3crow
    j3crow
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    Me too
  • jlmurra2
    jlmurra2
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    Alright, I just made it to the conformation page but now I have an infinite square loading symbol. Is there some sort of lag issue with the store today?
  • j3crow
    j3crow
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    Thats what I am guessing.
  • jlmurra2
    jlmurra2
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    Now I have an Error 500 screen. Perhaps I should try again tomorrow?
    Edited by jlmurra2 on June 20, 2017 8:28PM
  • jlmurra2
    jlmurra2
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    j3crow wrote: »
    Me too

    Glad To know I'm not the only one. Thanks for the reply.
  • jlmurra2
    jlmurra2
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    Now all I see is a request rejected page.
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Thanks guys, we're looking into all this now.
    Gina Bruno
    Senior Community Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • jlmurra2
    jlmurra2
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    Thanks guys, we're looking into all this now.

    Thank you.
  • jlmurra2
    jlmurra2
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    Alright. I was just able to purchase the crowns. Whatever was the problem, it now seems resolved.
  • GreenSoup2HoT
    GreenSoup2HoT
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    Crowns not being purchase-able? Instant review by community managers. If only our pvp developers were this open :(
    Edited by GreenSoup2HoT on June 21, 2017 12:43AM
    PS4 NA DC
  • Reverb
    Reverb
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    We've discovered the key words for a quick response from Zeni :D
    Battle not with monsters, lest ye become a monster, and if you gaze into the abyss, the abyss gazes also into you. ~Friedrich Nietzsche
  • DannyLV702
    DannyLV702
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    Thanks guys, we're looking into all this now.

    Geez I wish pvp topics received this same treatment :disappointed:
  • SpookyPickle
    SpookyPickle
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    DannyLV702 wrote: »
    Thanks guys, we're looking into all this now.

    Geez I wish pvp topics received this same treatment :disappointed:

    Something preventing them from making money > Bickering about classes

    It would be nice to receive responses quick like this in gameplay related threads though, I just don't think it'll happen often.
  • LonePirate
    LonePirate
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    Anything that directly impacts incoming revenue of the game will be fixed immediately. Anything that directly impacts player utilization/enjoyment of the game such as battlegounds grouping and queueing will be fixed at some indefinite date in the future, if at all.
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