Cross posting here on behalf of my wife. Account name
@Mamabunnah, EU megaserver. She spent 15k crowns on the Island at around 11.45 a.m. Doing so caused ESO to crash for her. When she logged back in the Island did not belong to her, but she had 15k fewer crowns. She hates forums with a passion, but has reported this somewhere else apparently. I bought the Island a couple of days ago myself and love it, but could she please have hers?