An error has occurred .. again

bluebanekin
Hi all,
I've been having a problem with logging into the game and getting "An error has occurred. Please wait a few minutes and try again". This first starting happening when I tried to log in last Tuesday (14th Feb). It lasted for about three days, then mysteriously disappeared, so I played for a couple of days and then, the same error came back. I contacted ESO Support and got it working again after doing a power cycle of my router. However frustratingly the same error is back again. Most of the time it's the old familiar "an error has occurred" but sometimes it's error 200 or 201 and occasionally error 108 thrown in for good measure. It gets to the character screen and then, boom, it just fails. I have been playing ESO on my ISP (Virgin Media) since last May with no major issues.

Before contacting ESO Support I had tried everything I could find to resolve the issue, including removing all addons and associated variable files, changing folder ProgramData name to ProgramDataBackup, resetting my router twice, adding port forwarding to my router. I tried it on a different laptop to see if it worked, but it didn’t. I checked for updates on the launcher and ran a repair. I’ve tried on both NA and EU servers, same result. I did manage to connect using a VPN but it didn't last long and I got kicked off.

So as of this evening I'm back to not being able to play now which is very frustrating especially as I'm paying a subscription. And I need to feed my poor horse. I shouldn't have to power cycle my router every time I want to play ESO, especially as there are others in the house whom I have to ask to switch off all their stuff. I've had the upstream and downstream settings checked on my router and everything is fine. So, what is going on here? Is it a problem with the ESO servers? Am I wasting my time by phoning my ISP? I wish I knew. I'll have to dig a big hole in Astroneer and bury myself in it to calm down.
PC EU server

My toons
Ganrane Lvl 50 Wood Elf, Stamblade, Covenant, Master Crafter.
Elsreir Crowlorn (werewolf) Lvl 50 Nord Dragonknight, Dominion
Shavadhi Lvl 50 Khajiit Templar, Dominion
Tasma-Jee Lvl 50 Argonian Templar, Pact
Sonna Spellthar Lvl 50 High Elf Sorcerer, Pact
Sanguinem Cordis Lvl 50 (vampire) Breton Sorcerer, Pact
Olfrid Crowlorn Lvl 50 Nord Dragonknight, Pact.
Gwardena Lvl 50 Breton, Warden
Armin the Bard Lvl 50 Wood Elf, Stamblade Covenant
Calvāria Necromancer
Juno Larinus Imperial Warden
Fortescue Larinus Imperial Warden

Dark moons, what was that?
  • bluebanekin
    Well, I must post on the forum more often. After I'd posted, I tried again, and got online straight away! I had one crash during play in Cyrodiil, which submitted a crash report, but other than that is was good. I got to feed my horse too. Let's hope it continues.
    PC EU server

    My toons
    Ganrane Lvl 50 Wood Elf, Stamblade, Covenant, Master Crafter.
    Elsreir Crowlorn (werewolf) Lvl 50 Nord Dragonknight, Dominion
    Shavadhi Lvl 50 Khajiit Templar, Dominion
    Tasma-Jee Lvl 50 Argonian Templar, Pact
    Sonna Spellthar Lvl 50 High Elf Sorcerer, Pact
    Sanguinem Cordis Lvl 50 (vampire) Breton Sorcerer, Pact
    Olfrid Crowlorn Lvl 50 Nord Dragonknight, Pact.
    Gwardena Lvl 50 Breton, Warden
    Armin the Bard Lvl 50 Wood Elf, Stamblade Covenant
    Calvāria Necromancer
    Juno Larinus Imperial Warden
    Fortescue Larinus Imperial Warden

    Dark moons, what was that?
  • bluebanekin
    I spoke too soon. Can't log in this evening. I've got error 304 but also the dreaded "an error has occurred" again. :'(
    PC EU server

    My toons
    Ganrane Lvl 50 Wood Elf, Stamblade, Covenant, Master Crafter.
    Elsreir Crowlorn (werewolf) Lvl 50 Nord Dragonknight, Dominion
    Shavadhi Lvl 50 Khajiit Templar, Dominion
    Tasma-Jee Lvl 50 Argonian Templar, Pact
    Sonna Spellthar Lvl 50 High Elf Sorcerer, Pact
    Sanguinem Cordis Lvl 50 (vampire) Breton Sorcerer, Pact
    Olfrid Crowlorn Lvl 50 Nord Dragonknight, Pact.
    Gwardena Lvl 50 Breton, Warden
    Armin the Bard Lvl 50 Wood Elf, Stamblade Covenant
    Calvāria Necromancer
    Juno Larinus Imperial Warden
    Fortescue Larinus Imperial Warden

    Dark moons, what was that?
  • ZOS_PeterT
    ZOS_PeterT
    ✭✭✭
    Error 200 occurs when a player is unable to reach one of the game's megaservers.
    If you receive this error, you should try again in a few minutes.
    If you continue to receive this message after waiting, you should try the following troubleshooting steps:
    •Check our Service Alerts page for details about the status of the game.
    •Ensure that any anti-virus/firewall protection has exception rules for The Elder Scrolls Online.
    •Ensure the following ports are open on your modem / router:
    ◦TCP / UDP Ports 24100 through 24131
    ◦TCP / UDP Ports 24300 through 24331
    ◦TCP / UDP Ports 24500 through 24507
    ◦TCP Port 80
    ◦TCP Port 433

    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios

    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site

    Staff Post
  • bluebanekin
    Hi @ZOS_PeterT - thanks for responding to my post. Thankfully, I seem to be having fewer problems now and have been able to log in successfully for the last three or four times without resorting to turning off my router.
    PC EU server

    My toons
    Ganrane Lvl 50 Wood Elf, Stamblade, Covenant, Master Crafter.
    Elsreir Crowlorn (werewolf) Lvl 50 Nord Dragonknight, Dominion
    Shavadhi Lvl 50 Khajiit Templar, Dominion
    Tasma-Jee Lvl 50 Argonian Templar, Pact
    Sonna Spellthar Lvl 50 High Elf Sorcerer, Pact
    Sanguinem Cordis Lvl 50 (vampire) Breton Sorcerer, Pact
    Olfrid Crowlorn Lvl 50 Nord Dragonknight, Pact.
    Gwardena Lvl 50 Breton, Warden
    Armin the Bard Lvl 50 Wood Elf, Stamblade Covenant
    Calvāria Necromancer
    Juno Larinus Imperial Warden
    Fortescue Larinus Imperial Warden

    Dark moons, what was that?
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