Maintenance for the week of December 22:
• NA megaservers for maintenance – December 22, 4:00AM EST (9:00 UTC) - 8:00AM EST (13:00 UTC)
• EU megaservers for maintenance – December 22, 4:00AM EST (9:00 UTC) - 8:00AM EST (13:00 UTC)

zos give an xbox update please.

DRXHarbinger
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Don't use xbox service alert to go home and not finish the job.

They are recovering and it's only affected purchases and redownloding previously owned content. And it's working fine for me now.

What's going on / have you done please.

Also don't patch again on a Saturday unless it's critical. XBL is stupidly unreliable and you walked right into this trying to patch at the most prime time they have. We didn't need what is an unjustified last minute outage.
PC Master Race

1001CP
8 Flawless Toons, all Classes.
Master Angler
Dro-M'artha Destroyer (at last)
Tamriel Hero
Grand Overlord
Every Skyshard
Down With BOP!
  • Stopnaggin
    Stopnaggin
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    They gave an update less than an hour ago.

    Edit less than 2 hours ago
    Edited by Stopnaggin on November 12, 2016 4:32PM
  • DRXHarbinger
    DRXHarbinger
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    Your time telling skills are appalling.
    PC Master Race

    1001CP
    8 Flawless Toons, all Classes.
    Master Angler
    Dro-M'artha Destroyer (at last)
    Tamriel Hero
    Grand Overlord
    Every Skyshard
    Down With BOP!
  • Hammy01
    Hammy01
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    Yeah I agree..

    Not receiving any info on what is going on makes this whole flipping mess even harder to swallow.

    I still cannot wrap my head around what was sooooo important that they had to take the servers down on a Saturday. Did no one at the ZoS office think about worse case scenario... a 4 hours small hotfix turns into a weekend event?
  • DRXHarbinger
    DRXHarbinger
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    Hammy01 wrote: »
    Yeah I agree..

    Not receiving any info on what is going on makes this whole flipping mess even harder to swallow.

    I still cannot wrap my head around what was sooooo important that they had to take the servers down on a Saturday. Did no one at the ZoS office think about worse case scenario... a 4 hours small hotfix turns into a weekend event?

    And note sometimes you check here and they got fixed without any need for downtime or the need to download.
    PC Master Race

    1001CP
    8 Flawless Toons, all Classes.
    Master Angler
    Dro-M'artha Destroyer (at last)
    Tamriel Hero
    Grand Overlord
    Every Skyshard
    Down With BOP!
  • Stopnaggin
    Stopnaggin
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    No I don't think they did. There had to be a major reason or exploit they are trying to fix but who know what it is at this point. Sat maintainance is not a good thing. To many variable with xbox live.
    Your time telling skills are appalling.

    Yep I'm central time and I forget about the hour difference, my bad, but appalling? Excuse me for 1 mistake mr. Fn perfect.
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Unfortunately the current outage with Xbox Live is preventing us from completing maintenance on our end. We can't move forward until all Xbox services are up and running.
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • TheSeer
    TheSeer
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    Unfortunately the current outage with Xbox Live is preventing us from completing maintenance on our end. We can't move forward until all Xbox services are up and running.

    200_s.gif

    Alliance: Alderi Dominion / Ebonheart Pact •
    Gamer Tag: Unspoken Seer •
    Platform: Xbox One •
    Server: NA •
  • Airemyn
    Airemyn
    Soul Shriven
    Unfortunately the current outage with Xbox Live is preventing us from completing maintenance on our end. We can't move forward until all Xbox services are up and running.

    Understandable. Would it be possible to extend the double maelstrom drops event by a day to compensate for this downtime? I don't have much time to play and I got a few hours set aside this morning for a couple of maelstrom runs, but now I'm going to be missing out.
  • Waffennacht
    Waffennacht
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    Are you saying you can't complete maintenance on the game because the purchase content useage is not available? Cuz they say that is the only thing down...

    Please don't tell me the game won't be worked on until purchases can be made

    If you thought outrage was high over crown crates...
    Gamer tag: DasPanzerKat NA Xbox One
    1300+ CP
    Battleground PvP'er

    Waffennacht' Builds
  • Elsonso
    Elsonso
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    Hammy01 wrote: »
    Yeah I agree..

    Not receiving any info on what is going on makes this whole flipping mess even harder to swallow.

    I still cannot wrap my head around what was sooooo important that they had to take the servers down on a Saturday. Did no one at the ZoS office think about worse case scenario... a 4 hours small hotfix turns into a weekend event?

    ZOS won't update while the XBox status remains unchanged. <--- He says while Gina is posting :smile:

    Once ZOS can do what they need to do, they will start, and who knows how long that will take. The outage at XBOX looks like it happened before ZOS maintenance began. ZOS should update us when they resume work, but they probably won't since it is a weekend and the CM staff is at home.

    The next update will probably be either "opening soon" or "just opened/Complete", and it might just be a change in the maintenance status.

    As for getting your head around what was so important, it sounds to me like taking down the servers on a Saturday morning is not the "worst case scenario". Likely, the worse scenario would have been if they didn't. Hard to say without knowing what was wrong, but the fact that it was across all Megaservers indicates a software problem somewhere.
    Edited by Elsonso on November 12, 2016 5:04PM
    XBox EU/NA:@ElsonsoJannus
    PC NA/EU: @Elsonso
    PSN NA/EU: @ElsonsoJannus
    Total in-game hours: 11321
    X/Twitter: ElsonsoJannus
  • gp1680
    gp1680
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    Unfortunately the current outage with Xbox Live is preventing us from completing maintenance on our end. We can't move forward until all Xbox services are up and running.

    This is ridiculous. You shouldn't have done this on a Saturday to begin with.
  • Poss
    Poss
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    Unfortunately the current outage with Xbox Live is preventing us from completing maintenance on our end. We can't move forward until all Xbox services are up and running.

    Why take the servers down on a Saturday to begin with? It's the busiest day of the week to play. At least tell us what was so important to justify taking the servers offline then perhaps the Xbox community wouldn't be so peeved! If it was to fix a major exploit or glitch then we would completely understand but to keep us in the dark is what's angering us.
  • Hammy01
    Hammy01
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    Unfortunately the current outage with Xbox Live is preventing us from completing maintenance on our end. We can't move forward until all Xbox services are up and running.


    Did no one at ZoS speak up and say... "Hey, worst case scenario something happens and this is no longer a 4 hour outage on Saturday but an 8 hour plus outage, can this hotfix wait until monday?"

    Speaking of which... is ZoS ever going to state what was soooo important that you had to take the servers down on the weekend? I really really hope it was not because some people were getting extra VMA weapons.
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Once all Xbox Live services are back up, it will take us less than an hour to finish up on our end.
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • Waffennacht
    Waffennacht
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    I love how messages work, world of tanks works, netflix works...

    Everything but ZoS...

    Again...

    I remember "it's xbox fault"

    2 hours later "whoops it was on our end..."

    Exact same thing
    Gamer tag: DasPanzerKat NA Xbox One
    1300+ CP
    Battleground PvP'er

    Waffennacht' Builds
  • x_Nathan_F
    x_Nathan_F
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    Once all Xbox Live services are back up, it will take us less than an hour to finish up on our end.

    But it might take a few more hours for Xbox live services to come back up :/
  • Viveun
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    @ZOS_GinaBruno Will you be comping us extra days on double vMA drops? Us poor souls in Europe have had servers down from 10am-6pm now. No hate, know there's nothing you can do about it at this point.

    ETA: Ah, nevermind. Thought the event ended this Monday not next. Still mourning havin' servers down an entire Saturday. Woe is me and all that self pity stuff.
    Edited by Viveun on November 12, 2016 5:21PM
  • gp1680
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    Hammy01 wrote: »
    Unfortunately the current outage with Xbox Live is preventing us from completing maintenance on our end. We can't move forward until all Xbox services are up and running.


    Did no one at ZoS speak up and say... "Hey, worst case scenario something happens and this is no longer a 4 hour outage on Saturday but an 8 hour plus outage, can this hotfix wait until monday?"

    Speaking of which... is ZoS ever going to state what was soooo important that you had to take the servers down on the weekend? I really really hope it was not because some people were getting extra VMA weapons.

    Clearly, there must have been an issue with a beard or hairstyle where grays were starting to show. This required the immediate hotfix 'cuz who wants to play with an aging DK or Orc? Lol.
  • FloppyTouch
    FloppyTouch
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    Maybe we should stop giving them our money? :/
  • KingRegis
    KingRegis
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    Don't use xbox service alert to go home and not finish the job.

    They are recovering and it's only affected purchases and redownloding previously owned content. And it's working fine for me now.

    What's going on / have you done please.

    Also don't patch again on a Saturday unless it's critical. XBL is stupidly unreliable and you walked right into this trying to patch at the most prime time they have. We didn't need what is an unjustified last minute outage.
    This made me laugh Xbox live is one of is the most reliable out there sure it has it bad moments every blue moon but over the years Xbox live has been more reliable than any other service
    I am Regis Solis the wandering warrior socerer
  • Lumenn
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    @ZOS_GinaBruno has anyone from zos been in contact with Xbox? We can all send feedback regarding their issues stopping us from playing eso but I'm sure ZOS has a bit more pull than us Joe blow and might actually get a response?
  • ahill3780
    ahill3780
    Fix the patch notes above, this maintenence did not start at 4am EST it started at around 2am when I was given the message the servers would be taken offline for maintenance in 15 minutes. I went to sleep and now it's noon. 10 hours. WTF. STOP SHUTTING DOWN THE F!@%$&amp;^ HIGHWAY DURING RUSH HOUR! (Metaphorically speaking to all the ZoS butt kissers who don't understand) Any way I look at this just screams poor judgement, leave maintenance for weekdays, NOT the first day of the freaking weekend!
  • PrinceBoru
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    Nothing is simple with ZOS.
    I noticed no game-breaking bugs while playing.
    What was so critical that it had to be done on Saturday?
    Had to be a store issue.
    They wouldn't hot fix a gameplay issue on a Saturday.
    Players have dealt with big bugs since release.
    But a store issue?
    All hands on deck!
    We don't care what we wreck!
    It ain't easy being green.
  • ZOS_DaryaK
    ZOS_DaryaK
    admin
    We are closing this thread since there is already an active discussion regarding maintenance here.
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