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Suspended account - How can I prove my innocence?

Drako
Drako
Guys, im absolutely falling into a doubt. Im so close to crying. I pre-ordered a game a long time ago, and I spent at least this much on the game since then. I bought digital imperial edition, what was very expensive in my country, but I buy it, because i want to support Tamriel. I participated in the BETA, and I supported the ESO project on every forum! And i not just write it down, because i want back my account. I write it down because its true!

After my work, at home I just tryed to enter Tamriel. And an error massage welcomed me, and the next things what I see is a permanently suspended for a cheating. I never cheated, actually, I never know that there is a cheat or something in ESO. The thought of the cheat does not come up at games in me in Single Player games, not in online! And I say this emphasized now if you would doubt my reliability.

Im a part of a very good in-game community, we are played together from a long time. A lot of friendship and connection appaerd in this game. Everyone of my guild know, i never want to cheat or doing something what gives me disrespectfully advantage against the other players. They all can tell you guys, everyone very sad because of my story. I had a lot of enjoyable moments in Tmariel, I respect this game, and shame on those who want to cheat. I donno how tell you, that I am innocent.

Im sure, there is a misunderstanding. Please, anailze my account again, or have a look to something in the background, im sure you suspended the wrong account. Or tell me how can I prove my innocence! Please!
  • ZOS_CoriJ
    ZOS_CoriJ
    ✭✭✭✭✭
    Suspensions are not always an issue of misbehavior and are implemented for a variety of reasons including account security. Moderators cannot assist with this matter from the forums, so we ask that you please contact Customer Support so that they can give you further information behind the reason for your suspension.

    You likely cannot log in at this time. For suspensions and compromised accounts, please select this option from the "Cannot Login" option below the usual login fields. This helps to route you to a team that can provide you with further information.

    Edit: As this is discussing suspensions and account action we will be closing this thread. However, we hope this helps with your account recovery.
    Edited by ZOS_CoriJ on July 15, 2016 10:13PM
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