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How long does ESO telephone support take to answer?

Heindrich
Heindrich
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I have tried 3 times to contact teleport support via these 2 numbers: 678-460-4893 and 844-936-4629

I was left listening to music for 45mins, 15mins and 1hr 18mins without ever reaching a human being. (I had to go do stuff in real life so couldn't just leave it).

So since I am not allowed to express my frustration on this forum (previous thread deleted), can somebody tell me how long I should expect to wait before being able to speak to a human being at customer support?

Thx
  • ZOS_MollyH
    Greetings @Heindrich !

    We see that you have been in touch with an agent since this post and that your issue has since been resolved. Email is generally the best way to reach a support agent in the future.
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  • SleepyTroll
    SleepyTroll
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    I don't think the phone is real lol unless of course you make a fuss to get someone to answer.
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