The Gold Road Chapter – which includes the Scribing system – and Update 42 is now available to test on the PTS! You can read the latest patch notes here: https://forums.elderscrollsonline.com/en/discussion/656454/
Can't submit support ticket because ...
Arkadius
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... I can't access http://help.elderscrollsonline.com/ and http://hilfe.elderscrollsonline.com/ . Both time out. Please take a look into this.
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Arkadius✭✭✭✭✭
✭It's now working again. Thank you.
I haven't used the ticket system for quite a while. I tried logging into the support system with my account data (Userid/Password) but I keep getting "UserID and/or password was incorrect.". Logging into the account system works fine.
Am I doing something wrong?0 -
Arkadius✭✭✭✭✭
✭Guess, I found the problem myself. The password field on the support site only allows 20 characters, while my password is longer than that. Can this be fixed, or do I need to set a new password now?Edited by Arkadius on September 30, 2015 4:29PM1 -
ZOS_MollyHmodThe Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site0 -
Arkadius✭✭✭✭✭
✭Err.... I think you misunderstood me. My password is fine. I can log into the game and the account management. It's just too long for the password field on the support page (https://help.elderscrollsonline.com/app/utils/login).
Well, I will reset my password to a shorter one then.
Case closed.Edited by Arkadius on September 30, 2015 5:25PM0 -
_Chaos✭✭✭✭✭
✭Does anybody else find this thread humorous?
GJ ZOS..... really fixed the root problem eh
Edited by _Chaos on October 1, 2015 7:04PM'Chaos1
