Maintenance for the week of April 15:
• [COMPLETE] ESO Store and Account System for maintenance – April 16, 8:00AM EDT (12:00 UTC) - 6:00PM EDT (22:00 UTC)
No crowns, no connect, no support, three months of excuses and "We're aware of the issue..". They're aware, just beware you'll not gonna get a bone here.
Support is terrible for this game. The shady part is they charge a monthly subscription for premium content (I use that term loosely) and still provide zero support....