Maintenance for the week of June 17:
• PC/Mac: NA and EU megaservers for patch maintenance – June 17, 4:00AM EDT (8:00 UTC) – 8:00AM EDT (12:00 UTC)
• ESO Store and Account System for maintenance – June 17, 10:00AM EDT (14:00 UTC) – 12:00PM EDT (16:00 UTC)
• Xbox One: NA and EU megaservers for patch maintenance – June 19, 6:00AM EDT (10:00 UTC) – 10:00AM EDT (14:00 UTC)
• PlayStation®4: NA and EU megaservers for patch maintenance – June 19, 6:00AM EDT (10:00 UTC) – 12:00PM EDT (16:00 UTC)

Constant disconnects without any errors

TheMalum
TheMalum
Soul Shriven
Greetings
I have recently started playing the game again (a few days ago to be exact), and since I started playing again I have been getting frequent disconnects every 5-10 minutes. The game disconects me without any error messages or anything, it just suddenly sends me back to the log-in screen.

My PC surpasses the needed specs by a good amount, so that should not be a problem, and I have played the game before, back when it released and in beta, and I had no problems back then.

I have been writing with Zenimaxes technical support, but none of their solutions have been to any help, so I thought that I would ask in here if anybody was experiencing the same thing, or if somebody had any ideas to how i might solve the problem.
  • ZOS_PierreL
    ZOS_PierreL
    ✭✭✭✭
    Hello @TheMalum,

    I guess you already tried to repair the game. Did you try to check if all the updates are correctly installed as well ?
    - Manually update your launcher. Details on how to do this can be found here.

    - If the above step do not resolve your issue, please try the following:
    • Open the game installation directory “Zenimax Online” 
    • Open the folder named “Launcher”
    • Inside the “Launcher” folder, there is a folder named “ProgramData”
    • Delete the “ProgramData” folder
    • Open the launcher and download update
    • Click “Play”

    Can you tell us what the support told you to try already, please ?
    The Elder Scrolls Online: Tamriel Unlimited Social Team - ZeniMax Online Studios
    Facebook | Twitter | Google+ | Tumblr | Pinterest | YouTube | ESO Knowledge Base
    Staff Post
Sign In or Register to comment.