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Crash When Loading Into Game - One Character

Silverhaze
Only when loading my Templar. I had fallen through the map prior to this and disconnected while using un-stuck.

====================================================================
eso has stopped working.
====================================================================

[reporter]
version = 0.01


[extra]
ProductName = eso
Version = eso.live.1.4.7.1067430
branch = live
char.account = Lemonhazed
char.alliance = 2
char.name = Val'anyr
client.executablebits = 32
client.mode = load
client.renderertype = D3D11
client.session_start_timestamp = 2014-10-27T03:39:49.355Z
client.time_since_load = 5
client.timestamp = 2014-10-27T03:41:15.425Z -frme 5912-
client.uptime = 76.5
computer.name = CP-PC
computer.user = chris
cpu.arch = 0
cpu.count = 8
cpu.level = 21
cpu.type = 586
data.depotid = 4000
data.dir = C:/Program Files/Zenimax Online/The Elder Scrolls Online/depot/
data.syncm = databuild
data.version = 0.win.0.live.1067430
exe.buildnum = 1067430
exe.opt = release
exe.reltype = public
exe.type = client
gfx.description = 14.301.1001.0
gfx.deviceid = 26641.76353603.0
gfx.driver = AMD Radeon R9 200 Series
gfx.vendorid = 4098
globby.address = 198.20.200.26
globby.port = 24506
loc.wloc = 494 295756 22651 283578 253.13
loc.world = Craglorn
loc.worldid = 494
loc.zone = Craglorn
login.address = 198.20.200.26
mem.current = 1005
mem.peak = 1010
mem.physical = 8088
os.osbits = 64
os.platform = windows
os.version = 6.1.7601.Service Pack 1
ptime = 0
realm.depotid = 0
realm.id = 4000
realm.name = NA Megaserver
reportfield.ver = 3
version.major = 1
version.patch = 4
version.subpatch = 7
Edited by Silverhaze on October 27, 2014 8:39AM
Val'anyr [v14|Breton Templar] (AA[HM]4/4) (HRC[HM]4/4) (SO 4/4)
Dreams [v14|Bosmer Nightblade]
  • ZOS_GaryA
    ZOS_GaryA
    ✭✭✭✭✭
    Hey there @Silverhaze,

    We spoke with one of our marvelous CS staff members, and they have moved your character to a safe location. If you continue to experience the same issue, please let us know and we'll be happy to continue assisting you.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Facebook | Twitter | Google+ | Tumblr | Pinterest | YouTube | ESO Knowledge Base
    Staff Post
  • Silverhaze
    Still having the same issue
    Val'anyr [v14|Breton Templar] (AA[HM]4/4) (HRC[HM]4/4) (SO 4/4)
    Dreams [v14|Bosmer Nightblade]
    We have contacted our Customer support team to help you solve your issue.
  • ZOS_GaryA
    ZOS_GaryA
    ✭✭✭✭✭
    Hey there @Silverhaze,

    We went ahead and created a ticket for you for this issue. Our stellar customer support team will be with you via email shortly. Thank you very much for your patience!
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Facebook | Twitter | Google+ | Tumblr | Pinterest | YouTube | ESO Knowledge Base
    Staff Post
  • Silverhaze
    I have fixed the problem.
    Edited by Silverhaze on October 28, 2014 1:39AM
    Val'anyr [v14|Breton Templar] (AA[HM]4/4) (HRC[HM]4/4) (SO 4/4)
    Dreams [v14|Bosmer Nightblade]
  • lordschmaeh
    lordschmaeh
    Soul Shriven
    Hey Silverhaze,
    i have the same problem. Would be great if you could let me (and maybe others) know how you managed to fix this!
    Thanks a lot
    Vet 14 Sorc, Aldmeri-Dominion, EU-Server
  • Silverhaze
    First, disable all of your addons for the character that is stuck. You can re-enable them once you're able to get into the game. If that doesn't work you will need an admin to move your character.
    Edited by Silverhaze on October 29, 2014 11:42PM
    Val'anyr [v14|Breton Templar] (AA[HM]4/4) (HRC[HM]4/4) (SO 4/4)
    Dreams [v14|Bosmer Nightblade]
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