We are currently investigating issues some players are having logging into the European PC/Mac megaserver. We will update as new information becomes available.
I want the number for cusomer support for account suspension
sood
Soul Shriven
I live in Australia, NSW, 2151. I cannot call the number: 140418-068350
Because my phone tells me it is an invalid number so tell me your customer service phone number because i do not wish you to call me.
What is the number for cusomer service?
I need the staff to remove suspended account because it was suspended for no reason. I have not cheated, botted or hacked anything.
Because my phone tells me it is an invalid number so tell me your customer service phone number because i do not wish you to call me.
What is the number for cusomer service?
I need the staff to remove suspended account because it was suspended for no reason. I have not cheated, botted or hacked anything.
10
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Welka✭✭✭✭✭If your account has been suspended, you must have received a mail explaining the reasons why. Just reply to that email3 -
Razour✭✭✭You can request a call back from the support pages.
Edit: scrub that, I guess you already know that...tell me your customer service phone number because i do not wish you to call me.Edited by Razour on October 25, 2014 6:46AM╔══════════════════════════════════════════════════════════════╗⋆ ℛ ⋆ α ⋆ ӡ ⋆ ѻ ⋆ υ ⋆ г ⋆╠══════════════════════════════════════════════════════════════╣Bosmer NightbladeClothier 50 | Wood Worker 50 | Black Smith 50 | Provisioner 50 | Alchemist 50 | Enchanter 50^^^ Now Recruiting ^^^╚══════════════════════════════════════════════════════════════╝0 -
soodSoul ShrivenOkay thanks. I did not get any emails regarding the ban. Beleave me i did nothing wrong. many other users on other forums post the same thing that they have been accedently kicked for no reason. I am able to login to your website but not in the game. I had just BOUGHT the game brand new and now i am unable to play it. I have not even gone to the area where i select my charecter and disign them, i cannot even get past the login bit. Since the time i redeemed my code for the game online after that i logged out and after a few minutes i tried to log back in but then a message say " you been suspende" show up and thats not fair.
I did not pay through paypal as i did not get the game off your website as digital download. I bought it from ozgameshop.com and they send me the hard copy of the game.
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You shouldnt be able to log into here if you have been suspended. I wasnt the one time they mistakenly suspended me.
Weird.
Good luck0 -
AshySamurai✭✭✭✭✭
✭wraithguknub18_ESO wrote: »You shouldnt be able to log into here if you have been suspended. I wasnt the one time they mistakenly suspended me.
Weird.
Good luck
Why? Forum and the game are separated. You need to register on forum separately. So there is no connection between game and forum (lol, how ironic). I mean no database connetction. Also, if you banned at this forum, you still can play.Edited by AshySamurai on October 28, 2014 4:10AMMake sweetrolls, not nerfs!2 -
Nebthet78✭✭✭✭✭
✭✭If an account is suspended, I am not so sure they can log into the forum after 24hrs. I know if your sub runs out and you don't renew, you can't post to the forum, nor even sign into it after those 24hrs until you renew your sub which again, gives immediate access to the game, but forum takes another24hrs for access to kick in.Far too many characters to list any more.2 -
Welka✭✭✭✭✭Where did you buy your game? Or more precisely from which website did you get your code from?1
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Gedalya✭✭✭✭✭ZoS provides a healthy selection of Support including the forums, electronic support through ticketing, and phone Support. I have had good experiences myself in contacting them through tickets; usually with a response within 6 hours (same day in other words). I recommend taking a deep breath and going through all of the available options; however given that you have had your account suspended, and that you are leaving a post showing rash frustration, I suspect none of the options will be to your liking. Best of luck though.0 -
nerevarine1138✭✭✭✭✭
✭✭✭✭✭AshySamurai wrote: »wraithguknub18_ESO wrote: »You shouldnt be able to log into here if you have been suspended. I wasnt the one time they mistakenly suspended me.
Weird.
Good luck
Why? Forum and the game are separated. You need to register on forum separately. So there is no connection between game and forum (lol, how ironic). I mean no database connetction. Also, if you banned at this forum, you still can play.
Wrong and wrong.
Read the forum CoC more closely, because it specifically states that your game account status is directly tied to this forum. Users who are banned from one are banned from the other.----
Murray?0 -
Rosveen✭✭✭✭✭
✭✭✭✭
This may be the official version, but it doesn't really work this way in practice. At least not in every case.nerevarine1138 wrote: »AshySamurai wrote: »wraithguknub18_ESO wrote: »You shouldnt be able to log into here if you have been suspended. I wasnt the one time they mistakenly suspended me.
Weird.
Good luck
Why? Forum and the game are separated. You need to register on forum separately. So there is no connection between game and forum (lol, how ironic). I mean no database connetction. Also, if you banned at this forum, you still can play.
Wrong and wrong.
Read the forum CoC more closely, because it specifically states that your game account status is directly tied to this forum. Users who are banned from one are banned from the other.0 -
nerevarine1138✭✭✭✭✭
✭✭✭✭✭
This may be the official version, but it doesn't really work this way in practice. At least not in every case.nerevarine1138 wrote: »AshySamurai wrote: »wraithguknub18_ESO wrote: »You shouldnt be able to log into here if you have been suspended. I wasnt the one time they mistakenly suspended me.
Weird.
Good luck
Why? Forum and the game are separated. You need to register on forum separately. So there is no connection between game and forum (lol, how ironic). I mean no database connetction. Also, if you banned at this forum, you still can play.
Wrong and wrong.
Read the forum CoC more closely, because it specifically states that your game account status is directly tied to this forum. Users who are banned from one are banned from the other.
You might be thinking of suspensions, which are separate affairs (hence the OP still being able to post on the forums if his account isn't permanently banned). But a ban is account-wide across all services.----
Murray?0 -
ZOS_GaryA✭✭✭✭✭Hey there @sood,
Per our forum code of conduct, we're unable to discuss disciplinary actions taken against an account. If you would like to appeal the disciplinary action taken against your account, we welcome you to follow the steps in this article.Edited by ZOS_GaryA on October 28, 2014 1:43PM0 -
kewl✭✭✭✭✭
✭I would rater have Kate Beckinsale's number.
You can report people in game via right click in the cat window or by pressing F and choosing report from the circle menu.
FOR BECKINSALE!2 -
ZOS_GaryA✭✭✭✭✭As the original poster has been directed to the proper avenue of appeal for this issue, we will now close this thread as further discussion is no longer needed.1
This discussion has been closed.