Fix the EU lag or don't take EU subs money!!

Cogo

I did explain how Datacenters, their services and networking work in a previous thread just like this, but got laughed at, so not doing that again.

But, I say the same thing, Except for the guild bank lag, chat lag (which seams to drasticly improved lately and getting into Cyrodriil takes a few tries before you zone in.

Other then that, I have very little lag. No lag that interfers with my game. And that includes Cyro battles at a fort with armies on both sides.

In ESO world, I very rarely experience any lag what so ever.

I live in sweden, and I do have one hell of a good computer and good ISP.
I have asked around among my friends whom get lag every now and then and the common factor seams to be those with lag, has addons. I am not saying it's the addons that makes the lag, BUT, the ping to the datacenter is NOT the whole reason for lag. There are many other factors that creates lag.

For example, have anyone of you who experience lag, played early in the morning or late at night? If you get less lag then, then I am sorry, it's possibly your system and/or the software on Zenimax side.

Believe me or not, but I do not get lag when I play out in the world. Either in cities, dungeons or soloing quests. Any lag to speak of anyway.

I get kicked off the server every now and then, but maybe thats an Oghur Hatemachine filter?

Cogo

Trenith wrote: »

Unfortunately they just recently said they are not moving the EU server to EU for sometime till they are able to combat botters, gold farmers/spammers.

I bet the biggest issue is moving the server without having to take it down for a day or two so that they could fly the server itself to the new data center. But why tell people they messed up in the first place and admit wrong doing?

I do understand how you come to this conclution if you do not work with this.

When you "move" a datacenter, you do not move the physical hardware (You can, but its to expensive these days).

What a move includes is buying the datacenter service from whereever in EU they are moving to. Or buy the whole thing. It's a price issue.

When you have a dedicated datacenter set up in EU, you start a very complex and long process in moving data. Some data, like databases are to big to transfer so this might sound funny, but what's normaly done is either you back up your data or you have for example an EMC hardware database "Storage", and move it by flying over the hardware to the destination.

Most do not know that backups, even if they come in Discs more and more, the vast common backup is tapes, which carries a lot of data, are small and very good at this type of move.

What they do not do, is moving the datacenter, with servers, powersystems, backup system, storage devices, cooling systems, alarms, network setup. Simply because it's almost cheaper to buy new then moving all this. Also, if they would move the datacenter from US to EU with every hardware, the downtime would not be a few days. We talking weeks or months, and that would kill the company.

What they do is preparing the EU site for transfer from the US site.
This is done by a very select few companies in the world, where HP is the biggest provider of this service. (I know this because I worked in HP with these datacenter services). The move is done in phases, where todays technology, especially with the cool phasing system (Allows you to use virtual environments to add and withdraw resources (read hardware).

It CAN be done seamless, while we are playing. But the pricetag for that is.....well I can just say we all would not accept a raise in the monthly fee.

The actual move is done while the game moves on, on the US servers. When they take the servers down for the "move" is when everything is in place already in the EU site. The downtime is to start up all the services, which are already tested before even getting close to go live.

To make is simply for you who arn't datacenter nerds like myself ;-), The downtime is equal to how long it takes to start up all the services and cut the "old" connection to the US datacenter.

Even though this would improve "ping" and response between the datacenter service called ESO and your client on your home pc, it will not magicly remove all the lag. Yes, it will lower the ping but don't expect a move to EU to be the big solution on your lag problem. It can be so many other things.

Zanagan

Guys, just unsub. That's what I did.

felixgamingx1

Saerydoth wrote: »

The lag doesn't have anything to do with the EU server being in the US. The NA server is having the same issues at times, and they are working on it.

their ping connecting from EU here will be naturally higher...
we encounter lag spikes in the US server not constant lag.

AryaWythers

They just don't have a clue when it comes to making an MMO...nothing more, but I do feel for EU players.

AlexDougherty

Saerydoth wrote: »

The lag doesn't have anything to do with the EU server being in the US. The NA server is having the same issues at times, and they are working on it.

Saying the NA server has the same lag is possibily the most stupid arguement there is!

Of course it has the same Lag, it's in the same Building FCOL.

The issue is that European Players get worse lag than American Players because their server (EU) is on the wrong Continent. Please address this issue, not whether the server has lag. (well obviously we don't want any lag, but not the issue exactly)

Edit~ I'm not saying @saerydoth is stupid, because he has made plenty of intelligent arguements on other threads, but this wasn't on of them.