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https://forums.elderscrollsonline.com/en/discussion/comment/8235739/
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Cannot log in

Clansman2013
Clansman2013
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I've been playing on and off all day without any issues. Around 30 minutes ago, I just tried again. I can log in to character select without any issues, when I select a character and hit Play, I get the loading screen, but eventually it times out with the message "An error has occurred..". I've tried rebooting my computer, repairing the files, and trying to load characters in different zones, but all fail.
  • Clansman2013
    Clansman2013
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    Hmm, guess i'm the only one having this issue. I've tried everything I can think of at this end, so I have no idea what else to try. I've disabled virus software, made sure all drivers are up to date, rebooted pc, rebooted modem, repaired the files and nothing.
  • Clansman2013
    Clansman2013
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    Finally got in. The one thing i hadn't tried was to disable all add-ons, so one of those was the issue. I had the following installed:

    Esohead
    Harvestmap
    Lootdrop 1.5.8
    Research Assistant
    Skyshards
    SpamFilter

    I haven't gone through enabling them one by one to find the culprit yet.
  • Auric_ESO
    Auric_ESO
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    Almost guarantee it's that damn harvest map addon. It's been causing a lot of issues
    "The purpose of training is to tighten up the slack, toughen the body, and polish the spirit." Morihei Ueshiba
  • Auric_ESO
    Auric_ESO
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    Eso head has been a source of issues too. The rest are probably okay though I've not seen research assistant before
    "The purpose of training is to tighten up the slack, toughen the body, and polish the spirit." Morihei Ueshiba
  • HandofBane
    HandofBane
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    Seconding the Harvestmap as the culprit. I run all the same addons you do, minus that one now, because it caused login problems a patch or two ago. The problem may not be in Harvestmap itself, but in the ESOhead base addon, since it has that "phone home" option to send your info to update their site database. In theory, they will have a new updated version that should work soon (if not already), but this seems to be a recurring problem.
  • Clansman2013
    Clansman2013
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    It's the Esohead add-on. I can activate every add-on without an issue, but when I activate Esohead, I cant log in.
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