We are currently investigating issues some players are having on the megaservers. We will update as new information becomes available.
We are currently investigating issues some players are having with the ESO Store and Account System. We will update as new information becomes available.
In response to the ongoing issue, the North American and European megaservers are currently unavailable while we perform maintenance.
https://forums.elderscrollsonline.com/en/discussion/comment/8235739/
https://forums.elderscrollsonline.com/en/discussion/comment/8235739/
In response to the ongoing issue, the ESO Store and Account System have been taken offline for maintenance.
Potential Rememdies for screen freezes, game / system crash and other various errors.
Zaeth
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I don't claim that any of this will work, but I was getting errors and upon searching various forums, I gained a collection of remedies for errors that were very similar. I would read through the threads and see that multiple people would claim it worked for them, so here they are.
Feel free to test them out and give feedback, so I can add any information that may be of use. I find the official help thread is quite lacking at this current point in time.
Potential Remedies:
Feel free to test them out and give feedback, so I can add any information that may be of use. I find the official help thread is quite lacking at this current point in time.
Potential Remedies:
- Test game on all video settings.
- Run both ESO Launcher and eso.exe in Administrator mode.
- Run ESO Launcher and eso.exe in various compatibility modes (Windows 8, Windows 7 and Windows XP SP2 & 3).
- Set eso.exe process as high priority.
- Shut the ESO Launcher whilst in-game.
- Modify the line "SET GraphicsDriver.7 "D3D11" within the UserSettings.txt in the "live" folder to "D3D9" and test.
- Modify the line "SET GraphicsDriver.7 "D3D11" within the UserSettings.txt in the "live" folder to "OPENGL" and test.
- Modifying the line "SET RequestedNumThreads "-1" within the UserSettings.txt in the "live" folder to SET RequestedNumThreads "0".
- Add eso.exe to the exception list in your firewall.
- Run selective startup via msconfig.exe.
- Repair Elder Scrolls Online.
- Make sure your graphics card drivers are up-to-date. If recommended (stable) build for your driver isn't working, try the latest beta driver. Make sure you have one driver for your card installed at a time, using the uninstaller that comes with the driver before installing the other.
- If updating your drivers didnt help, uninstall your display drivers and download and install Driver Sweeper. After using it, reinstall driver.
- Download and install CCleaner. Boot into safe mode and use this application to clean your registry.
- Update DX11, DX9 user runtimes.
- Download and install all available Windows updates.
- Download and install MSI Afterburner, it works with most graphics cards. It will allow you to adjust the settings of your GPU. Some GPU are not getting enough power or using too much. Also ESO is sensitive to overclocked graphics cards so you may possibly need to underclock your GPU core.
- Unpark your CPU using CPU Core Unparking Utility
- Uninstall Elder Scrolls Online and complete a clean install of the game.
- If all these possible remedies fail you, then I'd suggest downloading and running Memtest to make sure your RAM is in working order.
- Also download and install FurMark to stress test your GPU to make sure its in working order.
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timb3825✭Thank you running the launcher as admin solved my crashing problem right when I would start playing.0