You know it's foobar when even Repair bombs out

wrlifeboil

Tried the "(*100% FIXED tested)Zenimax's Solution to Patch fix. (GM posted) [ error 209 ] " solution. It didn't work.

Ran Repair. Same old, same old "Error 209 - PatchManifestError_VersionFail"

<still shaking head in amazement and disbelief>

Mace

In the middle of trying this fix from CS

**warning wall of text inc**



Hello There!

Jone and Jode bless our meeting. I hope this letter finds you well on this beautiful day in Tamriel.

After reading your letter, I found that you are unable to log in due to Error 209- PatchManifestError_VersionFail. We deeply apologize that you are experiencing such an error that prevents you from playing the game.

Please follow the steps that we have provided below to help solve the issue:
Navigate to your "My Documents" or "Documents" folder in the start menu.
Delete the folder named "Elder Scrolls Online". This is a settings folder. It will repopulate when the game launches again.
Navigate to the "C://" drive on your computer from "My Computer" or "Computer". - Open "Program Files (x86)" - Open "Zenimax Online" - Open "Launcher" - Delete the "Program Data" folder.
Close out of all screens and return back to your desktop.
(These next steps are known as "Clean-booting" your computer and will disable all programs and services that start with your computer that are not the basic Microsoft services. During these steps, please pay special attention to the note that will inform you on how to reverse these changes, if you so choose to. You do not need to reverse these changes and no program on your computer is deleted. They simply do not start, when your computer starts; you will need to manually start them.)
Hold the Windows Key and press the letter "R"
Type in "MsConfig" into the Run box that opens and press enter.
Press the radial button next to "Selective Start-up"(Take note of where it says "Normal Start Up". If you press this and then "Apply" and "ok", then restart your computer, all changes made in this tool during these steps will be reversed.)
Uncheck the "Load Start-Up Items" checkbox.
Press on the "Services" tab located at the top of the box.
Check the "Hide All Microsoft Services" checkbox.
Press the "Disable All" button.
Press Apply and Ok and you will be prompted to restart your computer.
Please restart your computer.
Launch your game and run the "Repair" from the launcher's game option, which are located in between the news title and the news articles.
Thank you so much! Please let us know if you are able to log into the game.

Warmest Regards,

The Elder Scrolls Online Team

felixgamingx1

Glad I'm not in Zenimax's shoes right now.

wrlifeboil

I copied some files from the EU folder. Finally got online.

They must be in kludge mode now.

revanghost

You know, analyzing Zenimax's robot-like emails and customer service (lol) communications, I can only surmise that this company just has no funding or training for anyone but developers. When you pour all of your resources into developing the game, you get a great game like ESO. But oops, you need a solid testing team to work with the devs and a professional, honest, and open community relations manager who works with customer service reps.

From the state of the game after multiple betas and repairs, I can only guess that Zenimax doesn't get this strategy.

wrlifeboil

revanghost wrote: »

You know, analyzing Zenimax's robot-like emails and customer service (lol) communications, I can only surmise that this company just has no funding or training for anyone but developers. When you pour all of your resources into developing the game, you get a great game like ESO. But oops, you need a solid testing team to work with the devs and a professional, honest, and open community relations manager who works with customer service reps.

From the state of the game after multiple betas and repairs, I can only guess that Zenimax doesn't get this strategy.

The customer service seems to be as expected. They aren't going to invest heavily in CS until they know what their revenues look like over the next few months. Those CS people should get better as they learn more on the job.

The devs must be running ragged for them to miss something as basic but critical as the installer glitch. They need to taper off from those 14 hour work days methinks.