Maintenance for the week of December 16:
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
The issues on the North American megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!

All my Gold is Gone (not the bank bug)

xeorsosb14_ESO
Logged out of my account yesterday with about 12k between two characters and logged back in to discover I was at 0 gold. I opened two tickets prior to this post thinking that it had only occured on a single character. I just checked and found that both my toons are now broke.

I've now opened about 6 tickets with customer service and they have all been sumarily closed. This is not part of the bank bug issue. My bank remains in tact. How do I go about getting this resolved?
  • Willow
    Willow
    ✭✭✭
    Not sure if this will help but did you use the account hacked option? I would change passwords.

    It could be a bug but it also could be something else. Did you note if your skills were reset. If so it is a bug.
  • JesinCrowe
    If nothing other than gold is missing, sounds like a hacking issue more than a bug... Does anyone else have access to your acct? Bought gold recently? Etc?
  • xeorsosb14_ESO
    Not a hacking issue. Account is in tact, nothing was sold. All skill points are in place. Just all of my gold is gone.
  • Maxium
    Maxium
    ✭✭✭
    Probably not the best suggestion, but by chance did you play drunk last night? In all honestly, I'm guilty of being very "friendly" with the server when I'm drunk and I have lots of gold.

    Probably not though in your case = /
  • xeorsosb14_ESO
    Maxium wrote: »
    Probably not the best suggestion, but by chance did you play drunk last night? In all honestly, I'm guilty of being very "friendly" with the server when I'm drunk and I have lots of gold.

    Probably not though in your case = /

    lol, no. When I first discovered that I was out of gold I thought it was only on my main toon. It wasn't until a day later that I realized that all my characters were at 0 gold.

  • Tweek
    Tweek
    ✭✭✭
    Maxium wrote: »
    Probably not the best suggestion, but by chance did you play drunk last night? In all honestly, I'm guilty of being very "friendly" with the server when I'm drunk and I have lots of gold.

    Probably not though in your case = /

    lol, no. When I first discovered that I was out of gold I thought it was only on my main toon. It wasn't until a day later that I realized that all my characters were at 0 gold.

    I believe this is how they're punishing people for buying gold(from what I have been told/read)......maybe you bought gold and it was reset??

    Have you ever received like 10K+ from someone without giving them anything??
    If so maybe it was a false flag perhaps.


    **Not accusing you at all by the way, I highly doubt you did...it's just a suggestion seeing as how all other possible reasons have been explored**

    Good luck and I hope you get your gold back somehow! =)
    Edited by Tweek on April 15, 2014 9:22PM
  • xeorsosb14_ESO
    I've heard about that a couple times, but no, not buying gold. In fact I've reported dozens of gold sellers (not that it matters in this regard.)

    I've also never received gold in the mail. Everything I have was earned very slowly by selling whites & greens from treasure chests and random drops. And also from questing.
  • Tweek
    Tweek
    ✭✭✭
    I've heard about that a couple times, but no, not buying gold. In fact I've reported dozens of gold sellers (not that it matters in this regard.)

    I've also never received gold in the mail. Everything I have was earned very slowly by selling whites & greens from treasure chests and random drops. And also from questing.

    I'm stumped than, I say you send in a support ticket(they're pretty quick to answer) and see what they have to say about it.
    Edited by Tweek on April 15, 2014 10:07PM
  • felixgamingx1
    felixgamingx1
    ✭✭✭✭
    The simple solution is to cancel your sub. We all are growing tired of these bugs that should've been addressed way on beta.
  • Reignskream
    Reignskream
    ✭✭✭✭
    The simple solution is to cancel your sub. We all are growing tired of these bugs that should've been addressed way on beta.

    If everybody went the simple route then we'd all be a bunch of quitters.
    Edited by Reignskream on April 15, 2014 10:12PM
  • Lone_Wanderer
    I experienced something similar myself (link to topic: http://forums.elderscrollsonline.com/discussion/74395/is-the-thieves-guild-secretely-operating-in-tamriel-because#latest). To summarize it, several thousand gold pieces vanished from my bag and I didn't even have to disconnect to lose them.

    I've submitted my ticket over a week ago, but haven't seen a resolution yet, I hope you have better luck than me op on getting the issue solved. Also, I believe it's a rather rare bug and has nothing to do with "hackers" or gold sellers and the such.
Sign In or Register to comment.