Maintenance for the week of December 16:
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
The issues on the North American megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!
All my Gold is Gone (not the bank bug)
Logged out of my account yesterday with about 12k between two characters and logged back in to discover I was at 0 gold. I opened two tickets prior to this post thinking that it had only occured on a single character. I just checked and found that both my toons are now broke.
I've now opened about 6 tickets with customer service and they have all been sumarily closed. This is not part of the bank bug issue. My bank remains in tact. How do I go about getting this resolved?