When will we have maintenances in EU friendly time?

recsa1b16_ESO

Again a maintenance in EU peak time ... you could just make a single world wide server, there would be no difference for us

ashton

once europe will give up on the game they can't play.

Woenprom

If Zos is going to keep this practice, at May 4 they'll see that percentage of cancelled subs will be much higher in EU than in USA.

Daethz

EU friendly is NA unfriendly.
Both servers should have separate downtimes.

Valiant29

They had an EU downtime last night but detected a a problem when doing NA maintenance and decided to address it right away. Your complaints are unwarranted. For all anyone knows they found a major server problem and want to fix it before it causes people like you to come on here and complain about something else.

cazlonb16_ESO

We did have the scheduled maintenance in an EU-friendly time frame this morning actually.

Looks like the patch applied during that downtime introduced some serious problem though and the unspecified second "maintenance" today is in fact an emergency patch to fix it.

Fenbrae

Patching is a lot more than "insert patch, reboot server".
They need to find what the cause of the problem is, make a fix for it, implement the fix, perhaps run some tests whether the patch is working or not and then they reboot the server.
It can take a lot of time depending on the problems. If people cant handle downtime, they should play singleplayer games.

NicoNine

Valiant29 wrote: »

They had an EU downtime last night but detected a a problem when doing NA maintenance and decided to address it right away. Your complaints are unwarranted. For all anyone knows they found a major server problem and want to fix it before it causes people like you to come on here and complain about something else.

But where is info about that? Is it so damn hard to give us information?
Twitter/Facebook/Forums/Launcher where is the info about EU fix and when they think its done?

ShadowOfOblivion

Fenbrae wrote: »

Patching is a lot more than "insert patch, reboot server".
They need to find what the cause of the problem is, make a fix for it, implement the fix, perhaps run some tests whether the patch is working or not and then they reboot the server.
It can take a lot of time depending on the problems. If people cant handle downtime, they should play singleplayer games.

Ehr...sorry but NOPE. Patching the LIVE environment is just about like that

Fixes are not created "on the go" that is just not serious...every big company with big environments have maintenance plans for their apps - how to upgrade / patch them, how / when to reboot servers etc.
-
You have a dev environment for creating builds and finding root causes. You have a test enviroment where you put the builds for tests (can also be used for investigations) and then you have a PROD / LIVE environment where you put the ready and tested build.