Game crashes after I press 'play'

xzhuoub17_ESO

Mac pro os x 10.9.2

Here is the report generated:

[reporter]
version = 0.01


[extra]
ProductName = eso
Version = eso.live.1.0.0.964485
client.executablebits = 32
client.mode = startup
client.renderertype = OPENGL
client.session_start_timestamp = 2014-04-13T18:09:06.484Z
client.time_since_load = 0
client.uptime = 4.7
computer.name = eduroam-242-184.ucsc.edu
computer.user = shengaoyoushii
cpu.count = 2
data.depotid = 4000
data.dir = /Applications/Zenimax Online/Launcher.app/game_mac/pubplayercli
data.syncm = databuild
data.version = 0.win.0.live.961669
exe.buildnum = 964485
exe.opt = release
exe.reltype = public
exe.type = client
gfx.description = Intel HD Graphics 4000 OpenGL Engine
gfx.deviceid = 0.0.0
gfx.driver = 2.1 INTEL-8.24.11
gfx.vendorid = 0
mem.current = 188
mem.peak = 188
mem.physical = 8192
os.platform = mac
os.version = 13C64
reportfield.ver = 3


Please help