Maintenance for the week of March 9:
• NA megaservers for patch maintenance – March 9, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• EU megaservers for patch maintenance – March 9, 8:00 UTC (4:00AM EDT) - 16:00 UTC (12:00PM EDT)
• ESO Store and Account System for maintenance – March 11, 9:00AM EDT (13:00 UTC) - 1:00PM EDT (17:00 UTC)
• NA megaservers for patch maintenance – March 9, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• EU megaservers for patch maintenance – March 9, 8:00 UTC (4:00AM EDT) - 16:00 UTC (12:00PM EDT)
• ESO Store and Account System for maintenance – March 11, 9:00AM EDT (13:00 UTC) - 1:00PM EDT (17:00 UTC)
How should we reply when responding to Customer Service?
Is it better to send the reply to customer service emails by pressing reply or do they have specific email address for each representative?
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ZOS_JasonI✭✭✭✭Hey there, @Stoneforge! Just simply reply to the email and our Support Team will be able to assist you. We hope this helps!1 -
Isaura_DarkwindSoul ShrivenJust make sure you don't try to be helpful in your reply and send a pic because the message will become too big to send.1