Maintenance for the week of March 9:
• [COMPLETE] NA megaservers for patch maintenance – March 9, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• [COMPLETE] EU megaservers for patch maintenance – March 9, 8:00 UTC (4:00AM EDT) - 16:00 UTC (12:00PM EDT)
• ESO Store and Account System for maintenance – March 11, 9:00AM EDT (13:00 UTC) - 1:00PM EDT (17:00 UTC)
• [COMPLETE] NA megaservers for patch maintenance – March 9, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• [COMPLETE] EU megaservers for patch maintenance – March 9, 8:00 UTC (4:00AM EDT) - 16:00 UTC (12:00PM EDT)
• ESO Store and Account System for maintenance – March 11, 9:00AM EDT (13:00 UTC) - 1:00PM EDT (17:00 UTC)
How shall i cancel my Abo while suspended?
Ok, because i was suspended a week ago (allrdy made a Post because of it - im one of those who did the mistake with the high amount of gold in mail -> Auto-Ban) and i still get no real answer from the support, i would like to cancel my 90 Day Abo.
The Problem is: how the hell shall i cancel it when i cant log in to my account??
This 90 Day Abo is recurend, so do i have to pay over and over just because this "great" support dont answering on tickets and dont even call me (allrdy tryied 3 times with the "call-me" support - still no answer).
So how can i cancel my Abo??
The Problem is: how the hell shall i cancel it when i cant log in to my account??
This 90 Day Abo is recurend, so do i have to pay over and over just because this "great" support dont answering on tickets and dont even call me (allrdy tryied 3 times with the "call-me" support - still no answer).
So how can i cancel my Abo??
We have contacted our Customer support team to help you solve your issue.
1
-
AlexDougherty✭✭✭✭✭
✭✭Get in touch with your bank, if you are being prevented from cancelling a subscription, then they will have to allow you to cancel it from their end, since by both European and American law you have to have the option to cancel.People believe what they either want to be true or what they are afraid is true!
Wizard's first rule
Passion rules reason
Wizard's third rule
Mind what people Do, not what they say, for actions betray a lie.
Wizard's fifth rule
Willfully turning aside from the truth is treason to one's self
Wizard's tenth rule3 -
ok then i will do it when i dont hear something from the support again.
Never thought, that ZOS will be such a bad support...0 -
Nina✭It is really strange that they block you from your account, but you're still able to post here. Might be very clever, but I don't get it.0 -
AlexDougherty✭✭✭✭✭
✭✭It is really strange that they block you from your account, but you're still able to post here. Might be very clever, but I don't get it.
Your Forum Account is seperate from your Game Account, obviously they haven't combined the two, which is why people have threads about being banned for mailing their guild when they're the guild leader, or for mailing gold to a friend.People believe what they either want to be true or what they are afraid is true!
Wizard's first rule
Passion rules reason
Wizard's third rule
Mind what people Do, not what they say, for actions betray a lie.
Wizard's fifth rule
Willfully turning aside from the truth is treason to one's self
Wizard's tenth rule0 -
This is not my account - its the account from my wife. I could never use my account for the forum, because i never get this invitation-code for the forum with mail.0
