Maintenance for the week of December 16:
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
The issues on the North American megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!

OMG Who has maintenance on Saturday Night?

Bunzaga_ESO
Bunzaga_ESO
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EDIT 1: I haven't had any issues at all, other than some annoying load times in Cyrodiil, my main issue is that they never give an ETA, so what are we supposed to do on our Saturday night? Wait for the servers to get back up? Or go to a movie and do something else?

I agree they need to fix something if it is broken, but they couldn't wait a couple hours?


Edit 2: "Just to be clear, tonight's maintenance was unscheduled and is addressing the issues that players were running into including lag, long loading times, problems logging in, and missing items.

Hope this helps clear up any confusion. Thanks. :)
"

Didn't they bring the servers down for 14 hours a couple weeks ago for these same exact issues?


--- Original Post ---

I like ESO, but its staff really needs to get a grasp on reality, and public relations.

Who the heck shuts down the servers on a Saturday night to do maintenance, during some of the most busiest time of the evening?

Of course, no ETA. Do we go to bed and get up? Do we watch a movie on Netflix and come back? Come on man, get with it.
  • Attorneyatlawl
    Attorneyatlawl
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    I'm glad for once they're having it, the servers have been horrible tonight. 5-10 minutes per section of loading a character... combat lag, send lag, everything-you-name-it lag :(. It really needs to be worked on tonight as much as it stinks to have it down in primetime.
    -First-Wave Closed Beta Tester of the Psijic Order, aka the 0.016 percent.
    Exploits suck. Don't blame just the game, blame the players abusing them!

    -Playing since July 2013, back when we had a killspam channel in Cyrodiil and the lands of Tamriel were roamed by dinosaurs.
    ________________
    -In-game mains abound with "Nerf" in their name. As I am asked occasionally, I do not play on anything but the PC NA Megaserver at this time.
  • choekstr
    choekstr
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    More like, who has to shut down the servers to do maintenance and fix the "can't log in" and "exceptionally long load times" during the busiest time on a Saturday Night.
  • nova.terratrb14_ESO
    They're fixing crap that is stopping people from progressing. Deal with it.
  • Tweek
    Tweek
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    I agree with this post 100%......maintenance on a Saturday night is super lol
  • Harkrider
    Harkrider
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    "Oh my god, dis lag, fix your game Zeni"


    "Omg maintenance?? Wtf Zeni"
  • Vlas
    Vlas
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    They're fixing crap that is stopping people from progressing. Deal with it.

    LOL, no they arent

    http://forums.elderscrollsonline.com/discussion/76915/na-megaserver-offline-4-12-14-11-47pm-edt#latest
  • JohnD212
    JohnD212
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    They do and in a few months when they beg people to come back and play...we can just point out this lousy customer service.
  • Lag
    Lag
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    Harkrider wrote: »
    "Oh my god, dis lag, fix your game Zeni"


    "Omg maintenance?? Wtf Zeni"

    I was just about to post something similar to this.

  • omgvalk
    omgvalk
    I'd much rather have an emergency (note, emergency) maintenance so that I can actually log in and play. Regardless of day or time.
  • Chirru
    Chirru
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    Prime time is the reason the server got down.
    The Mega just can not cope with the load..me thinks
    Too many people doing too many things and all at once.
  • Alyrn_Grey
    Alyrn_Grey
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    I'm sure the fact that people can't login to the game had zero to do with the server restart. Right @Bunzaga_ESO ?
  • jpsgamingb14_ESO
    jpsgamingb14_ESO
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    I for one hope they hurry up and bring the servers down and fix this lag issue that has prevented a lot of us from even playing.
  • JohnD212
    JohnD212
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    They're fixing crap that is stopping people from progressing. Deal with it.

    They aren't doing crap. Server Maintenance most likely isn't a patch. They just have little concern about what's convenient for us.

  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    We've brought down the NA megaserver in order to address some of the issues players were running into tonight.
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • millette25b16_ESO
    What lag, I been playing most of the day and I never lagged once.
  • Varivox9
    Varivox9
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    Who are "people who just released a major MMO" for $1000?
  • Auric_ESO
    Auric_ESO
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    You rather people not being able to login and the disappearing items get worse? Its NOT a scheduled maintenece. Its an emergency maint so deal with it. Nobody, including zenimax wants the server to be down during primetime.
    Edited by Auric_ESO on April 13, 2014 3:56AM
    "The purpose of training is to tighten up the slack, toughen the body, and polish the spirit." Morihei Ueshiba
  • Bunzaga_ESO
    Bunzaga_ESO
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    I'm sure the 2-3 hours it will be down, and those people can't log in anyway, would make a difference to the thousands of others who were playing just fine? Why not just do it in a few hours, when its in the middle of the night?

    I'm not complaining that they are fixing their ***, we all know it needs to be addressed SOME TIME, but right at the busiest time of the weekend?
  • Strontium
    Strontium
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    I like ESO, but its staff really needs to get a grasp on reality, and public relations.

    Who the heck shuts down the servers on a Saturday night to do maintenance, during some of the most busiest time of the evening?

    Of course, no ETA. Do we go to bed and get up? Do we watch a movie on Netflix and come back? Come on man, get with it.

    What are you, 12? Server has issues. They bring down. Not brain surgery.
  • Harkrider
    Harkrider
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    We've brought down the NA megaserver in order to address some of the issues players were running into tonight.

    The logic is wasted on these people.

    They don't want to deal with issues, yet they also don't want to deal with maintenance.
  • vicster0
    vicster0
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    Vlas wrote: »
    They're fixing crap that is stopping people from progressing. Deal with it.

    LOL, no they arent

    http://forums.elderscrollsonline.com/discussion/76915/na-megaserver-offline-4-12-14-11-47pm-edt#latest

    Did you even, you know, read the link you sent? They just posted that to let us know it's coming down for maintenance. It's emergency maintenance - they are going to try to fix the problems.

    People - Stop acting like this is scheduled maintenance and that they are just out to get you...

    Go read a book or something, seriously.
  • Hyperventilate
    Hyperventilate
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    Harkrider wrote: »
    "Oh my god, dis lag, fix your game Zeni"


    "Omg maintenance?? Wtf Zeni"


    Can we turn this into a flashing neon sign? People need to see this.
  • Tweek
    Tweek
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    You guys should bring the server down for a few days and fix the damn bank glitch people are having, and also compensate all who had it with 100K gold and 100 bank slots.
  • teonimesic
    Well, i really do prefer to play with lag then not being able to play at ALL. They could, you know, wait a couple more hours till there weren't so many people online playing to shut it down for maintenance...

    I am assuming here that this will take hours to complete (as every other time they shut down for maintenance). If this is only a 10 min. server reboot, than im okay with it.
  • christian.griffinb16_ESO
    Harkrider wrote: »
    "Oh my god, dis lag, fix your game Zeni"


    "Omg maintenance?? Wtf Zeni"

    If the idiots designing this game had done their jobs to begin with they wouldn't be receiving either complaint.

    I can understand some early bugs when a game goes live, but this just absolutely ludicrous. After the half-arsed quote-unquote 'Beta Test' Zenimax did (a couple of stress test weekends = intensive beta testing, apparently), I'm not remotely surprised at this influx of problems, and more than happy to point out it's all due to Zenimax's totally idiocy.

    Seriously, I get that it's their first MMO, but come on - I've NEVER made an MMO and even I know that you need more testing than what they gave this thing before throwing it at us.

  • Saera
    Saera
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    Vlas wrote: »


    What the heck do you think maintenance is... its to fix things that are wrong silly.....
  • Evergnar
    Evergnar
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    Timing is terrible. I'm all for maintenance to help fix the problems that are going on but c'mon. Saturday night?
  • darkkterror_ESO
    darkkterror_ESO
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    JohnD212 wrote: »
    They do and in a few months when they beg people to come back and play...we can just point out this lousy customer service.

    Bringing the server down in order to address an issue as serious as players being unable to log in and actually play the game is lousy customer service? Well, I guess the people that were already logged in and playing think it's lousy customer service. The people that couldn't play probably appreciate it.

    Damned if you do, damned if you don't.
  • Anastasia
    Anastasia
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    We've brought down the NA megaserver in order to address some of the issues players were running into tonight.

    Thanks Gina - I appreciate you jumping in and quelling some of the ire about why the servers are down for now.

    I am glad the staff is on it and hope it goes well.

  • LoneWalker
    LoneWalker
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    I'm glad they did, servers were insufferable tonight. I'm ok with it cuz I played all day long so...
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