Anyone else just lose all their stuff?

iroc57b14_ESO

Having super long loading times and timeouts due to the known lag right now, but after successfully logging in, most of my items have disappeared. My bags were at 79/81 before getting disconnected. Now they're at 15/81. All equipped gear has disappeared as well.

Anyone else seeing this?

Stormydove

ALL my stuff is GONE!!!! Help, just now my bank is empty, I got mailed a 2nd explorers pack all my sales are gone all my gold is gone

iroc57b14_ESO

Tried relogging but stuck loading again. Hopefully they do a rollback in a few minutes.

dbennett707cub18_ESO

Yep, tried zoning to bangkorai and lost all my equipped items and went back to stage 1 vampirism. Waiting on rollback.

Amsel_McKay

Welcome to our massive club

Valoro_ESO

Yep,, Had 80/80 changed to an alt , moved some stuff around and now its 0/60 and no gold But now its showing 6 mails with all the bonus Imperial and pre-order stuff.

bre_czko

Yes the same, bank has been reset to base 50 slots, excess items gone, in addition I have been mailed all of the initial early start mails, so new maps, digitial content, pets etc, something serious has gone wrong somewhere.

Stonesthrow

Same here...

I would hope they at least tell us they are looking into it... not just the long load times, that I don't really care about.

manaek05rwb17_ESO

I guess its is also related to the bank loosing all of slot upgrades and items being teleported wherever (best case, your alt's inventory, worst case I guess somewhere to planes of Oblivion). The thing is, lag issues aside, this starts to look like corrupted database issues. Database errors tend to snowball like crazy, so I guess if there is any common sense among the devs, servers are going down soon. Hopefully, we will see a fix to all the inventory/bank issues after that.

ZOS_GinaBruno

Hey folks, thanks for the reports. We're looking into this now and hope to have an update soon.

SpAEkus

Just for info, lost my bank space as well but items just showed back up. Gonna grab to an Alt real quick.

iroc57b14_ESO

There's the response. good to see

ZOS_GinaBruno

Just to clarify, are you guys losing items from your personal inventory or your bank?

iroc57b14_ESO

This was personal inventory, didnt even check my bank yet. Still unable to log back in to see.

dbennett707cub18_ESO

@Gina, both, my bank is cleared, my equipped items are gone, and all the skill points i had spent in passive abilities are gone, I don't have the points and I don't have any of the passives. My character is currently unplayable.

Rizcarn

Bank Items and upgrades.

Stonesthrow

Just the bank. ALL CASH and items that exceed the new limit imposed of 60/60.

seancoulterub17_ESO

If and when i get back in and i have nothing im quitting and demanding a refund. That better be possible!!! or i know many italians that can easily find zenimax.

Arovan

This is the second time this has happened. I logged in and my vault was empty. After a long reboot, my items were mostly intact, but my upgraded vault space was gone.

Both times this has happened I also received a fresh explorer pack and scuttler pet. I now have 3 sets of treasure maps and three each of the crab and scuttler pets.

You can have the pets back. I would like the upgrades and 5k gold I have lost though, please.

Iorail

ZOS_GinaBruno wrote: »

Just to clarify, are you guys losing items from your personal inventory or your bank?

Both for me, but after I got tired of the endless loading screen, I re-booted my pc and was finally able to log in (after another 5 minutes wait) and my personal inventory is back, but my bank was reset, yet again (3rd time now)

OkieDokie

Well, I'm having a different issue. I have two bows that I can see at the woodwork station, improve them or whatever, but when I go to my inventory I cannot see them. Any ideas?

Stormydove

ZOS_GinaBruno wrote: »

Just to clarify, are you guys losing items from your personal inventory or your bank?

Bank, my bank, my guild bank sales, everything is wiped. Personal inventory seemed fine

patstielerb16_ESO

Lost all of the item on my character and in my person inventory, when I zoned into a dungeon. I haven't moved since, so not sure about my bank

iroc57b14_ESO

OkieDokie wrote: »

Well, I'm having a different issue. I have two bows that I can see at the woodwork station, improve them or whatever, but when I go to my inventory I cannot see them. Any ideas?

It sounds like the bows are in your bank. In case you didn't know, you can pull crafting matts from there without actually having them on you.

Neutronium_Dragon

OkieDokie wrote: »

Well, I'm having a different issue. I have two bows that I can see at the woodwork station, improve them or whatever, but when I go to my inventory I cannot see them. Any ideas?

Are they in your bank? Your (relevant) bank contents are available at crafting stations.

Comet201

my bank items and bank upgrades for me, reverted back to max 60 slots, after a relog bank was still at 60, and had 20 items returned.
edit: on a side note not sure if this is important, I noted i received 4 mails with a second set of imperial edition pre-order bonuses right before this happened

SpAEkus

ZOS_GinaBruno Administrator
Just to clarify, are you guys losing items from your personal inventory or your bank?

Different here as well. Lost bank upgrade 70>60 and all items. But did not have over 60 and no gold inside. After getting back in with another character +-5min, still no upgrade return but items were back. Quickly moved bank to character. So far no lost character inventory. Still checking each character.

Also received another set of CE materials in mail.

ZOS_GinaBruno

Ok, thanks everyone. That helps a lot.

Rizcarn

Update for me now have 60 Items in bank rest in inventory but the 4 bank upgrades still gone.

dbennett707cub18_ESO

My bank is still at 80 slots, but everything in it that wasn't CE is gone. All of my equipped and carried items have vanished. All of my passive abilities I had spent skillpoints on are gone, I didn't get refunded the points, but I also don't have any passive abilities now. What is going to be done about this, I can't even play a gimped character.

BigBeej

While I was waiting on the long load time, I was reading forums. Saw this and alt-f4'd the game client before it finished loading. Hopefully that didn't make it worse...