Maintenance for the week of October 5:
• [COMPLETE] ESO Store and Account System for maintenance – October 8, 8:00AM EDT (12:00 UTC) – 12:00PM EDT (16:00 UTC)
If you have room for a new character I would suggest making one and using it to pull everything out of your bank after you file a bug report on it. Then log back in with your main and see if it works as expected. Whether it does or not file a follow up bug report with the results.