Maintenance for the week of February 23:
· [IN PROGRESS] NA megaservers for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [IN PROGRESS] EU megaservers for maintenance – February 23, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
· [IN PROGRESS] ESO Store and Account System for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [IN PROGRESS] NA megaservers for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [IN PROGRESS] EU megaservers for maintenance – February 23, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
· [IN PROGRESS] ESO Store and Account System for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
REFUND REQUEST
sidecup
Soul Shriven
I have tried contacting support through phone, email, and the forums everyday for the past 3 days and have heard NOTHING BACK. I havnt played in 3 days because i can't. I have 30 days of free time with the pre-order i put in. I also already bought 30 days of game time with a debit card and i just looked at my account and it says i only have 29 days left now.
If my time is not refunded and/or tech support doesnt reach me by this weekend to help me address this problem i would like a full refund of my 70$ i prepaid and my 15$ i just paid.
I got caught up in the grace period problem where i could not log in because i had to get a subscription set up. I changed my password cause i thought i got hacked when it said invalid password and after that i got an ERROR 201. Then i bought a month of time thinking that would solve the problem and i still have the ERROR 201 message.
If my time is not refunded and/or tech support doesnt reach me by this weekend to help me address this problem i would like a full refund of my 70$ i prepaid and my 15$ i just paid.
I got caught up in the grace period problem where i could not log in because i had to get a subscription set up. I changed my password cause i thought i got hacked when it said invalid password and after that i got an ERROR 201. Then i bought a month of time thinking that would solve the problem and i still have the ERROR 201 message.
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