Maintenance for the week of October 12:
• PC/Mac: NA and EU megaservers for maintenance – October 12, 6:00AM EDT (10:00 UTC) – 8:00AM EDT (12:00 UTC)
• Xbox One: NA and EU megaservers for maintenance – October 14, 6:00AM EDT (10:00 UTC) – 9:00AM EDT (13:00 UTC)
• PlayStation®4: NA and EU megaservers for maintenance – October 14, 6:00AM EDT (10:00 UTC) – 9:00AM EDT (13:00 UTC)
2 days awaiting for reply from customer support
I have been 2 days waiting for a reply on customer support for a ticket I sent them on the weekend, the first time they answered twice but now it has been 2 days without reply from my last answer and the ticket says that it will be closed in 120 hours.
I am worried what is taking so long to reply some tickets?! when on weekend they did reply after 2 hours.
Isn't there a way to see the tickets on the website? like you introducing the incident ID?
Edited by verakum on April 8, 2014 4:07PM