Maintenance for the week of October 12:
• PC/Mac: NA and EU megaservers for maintenance – October 12, 6:00AM EDT (10:00 UTC) – 8:00AM EDT (12:00 UTC)
• Xbox One: NA and EU megaservers for maintenance – October 14, 6:00AM EDT (10:00 UTC) – 9:00AM EDT (13:00 UTC)
• PlayStation®4: NA and EU megaservers for maintenance – October 14, 6:00AM EDT (10:00 UTC) – 9:00AM EDT (13:00 UTC)
The Markarth DLC and Update 28 base game patch are now available to test on the PTS! Read the full patch notes here: https://forums.elderscrollsonline.com/en/categories/pts/

Why am I being charged TWICE?

TirielsWhisper
TirielsWhisper
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Look, I get that you want to auth our credit cards. I think it's scummy, but I went ahead and set up my subscription so I could use my 30 days of "free" (lol) game time. I did this Sunday, April 6, and duly had $14.99 held on my credit card. Okay, whatever.

This morning, a second $14.99 hold was placed on my account.

What the actual hell is going on? Why do I have TWO holds on my account? Now I'm down $30 because you guys can't get your act together with the billing system. I'm about ready to cancel my sub simply because I'm not sure you guys can keep yourselves from repeatedly charging my account at this point. There's 0 reason for my credit card to have had a second $14.99 hold placed on it. What is going on?
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