The Elder Scrolls Online

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All bank slot upgrades suddenly vanished

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Red
Red
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I had several bank upgrades, to around 100 slots total.

Upon relogging just now, I am back down to 60. I didn't notice at first until I noticed it was giving me "bank full" messages when I tried to deposit some things I had just taken out.

At the same time as this happened, I got an automated mail with another copy of the explorer's pack and beta monkey. Perhaps somehow my account-wide entitlements got reset?

I filed a support ticket 140407-081279 on this, but this makes inventory management just about impossible for me right now.
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  • Red
    Red
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    The best part? All the purple weapons I had recently stored are now deleted.

    Thanks, this is just super.
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  • Red
    Red
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    Buying back a bank upgrade did not restore any of the items, even after relogging.

    So it looks like they're gone-gone and not just locked away.
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  • gustasonmichaelub17_ESO
    gustasonmichaelub17_ESO
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    Same story is happening everywhere.

    - Lost Gold: Whatever--- end of the day, I can make more.
    - Stored gear: Whatever--- end of the day I can find more.
    - Stored crafting mats: Whatever--- end of the day, I can mine more.

    - Time lost to all of the above, the back and forth inventory micromanagement, and ridiculous communiqué with customer support over this issue: Priceless

    Well thankfully this is just beta. Otherwise this could be a real problem.
    "Our race has not been strained for all these ages through that sieve of dangers that we call Natural Selection, to sit down, in the tedium of safety.
    The bourgeois is too much cottoned about for any zest in living; he sits in his parlour out of reach of any danger, often out of reach of any vicissitude but one of health-- and there he yawns."
    -Robert Louis Stevenson
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  • Red
    Red
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    gustasonmichaelub17_ESO wrote: »
    Time lost to all of the above, the back and forth inventory micromanagement, and ridiculous communiqué with customer support over this issue: Priceless
    It'd be super if they had actually hired enough customer support staff for the number of accounts they knew they had sold, but at this point it's pretty clear they expect their numbers to drop like a stone at 30 days and want to keep costs down while they cash grab as much as they can.

    The threads of people waiting 5+ days for customer support responses are not encouraging.

    I noticed that this patch completely removed the button to request live GM support, as they're not even going to pretend that exists any more.
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  • gustasonmichaelub17_ESO
    gustasonmichaelub17_ESO
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    "What? That live support button?
    Now you see it-- now you don't."

    "It's okay though! You can send us an email!"
    Time until we receive it: 1 minute
    Time until you hear back: #ERROR
    "Our race has not been strained for all these ages through that sieve of dangers that we call Natural Selection, to sit down, in the tedium of safety.
    The bourgeois is too much cottoned about for any zest in living; he sits in his parlour out of reach of any danger, often out of reach of any vicissitude but one of health-- and there he yawns."
    -Robert Louis Stevenson
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