Maintenance for the week of February 23:
· [COMPLETE] NA megaservers for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] EU megaservers for maintenance – February 23, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
· [COMPLETE] ESO Store and Account System for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] NA megaservers for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] EU megaservers for maintenance – February 23, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
· [COMPLETE] ESO Store and Account System for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
Character has been locked for 4 days
kahnert
Soul Shriven
Last Thursday evening, 4/3, I was required to change my character's name and was kicked from the server. I immediately changed my character's name and have been locked out ever since. Every attempt to try to fix the issue with customer service has resulted in a "please wait another 24 hours". I purchased the game for early access and was unable to participate in 4 days of early access because my problem has not been resolved. Now that early access is over, this is now eating into my subscription time that I have paid for. Any support will be greatly appreciated.
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