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Forced to re purchase the game for $80

aura_36ub17_ESO
alright I could chose to not play the game instead but that's obviously not on my agenda because I went through a lot of trouble to make sure I was ready for this game including taking a week off work. I know that sounds *** but that's the case. I was looking forward to this like a kid on Christmas so yes I am peeved about not being able to play even tho I bought the game and its somewhere in the mail system. so my options are buy the game again digitally or wait while I waste my "vacation" time. why cant the Customer service department in an effort of good faith when establishing a customer base do something that requires a bit of common courtesy. I am not going to be happy about wasting $80 and it just starts bad relations. if you handled this differently I am sure you would continue to gain a wonderful following of players who have faith if something goes wrong you as a company will be there to fix it. isn't that what the subscription fee is for? i know you have no liability but when you see someone struggling the right thing to do i help if you can especially if it costs you nothing you really don't have an excuse
  • aura_36ub17_ESO
    Still waiting for possible Customer service - in one hour I will re purchase the game for a digital access code, the blood of my crumpled George Washington's is on your hands =P
  • Shanna
    Shanna
    ✭✭✭
    I'm tempted to do the same, but so far too stubborn to let my already addicted, whiny, will have it's way and push me to spend that cash. I can wait, I can wait, I can wait.....
    This is all part of the game.
  • aura_36ub17_ESO
    I've made it almost 24 hours, but i am horribly addicted and at a great spot in the storyline!
  • aura_36ub17_ESO
    well after talking to customer service on the phone, who were friendly and seemed to actually care about and play the game my only option is to buy the game again or wait, I can be upset and watching netflix grudgingly for 3 days or be smashing dungeons in 10mins. I'm over this headache. time to pony up the cash (again) to anyone else in the same boat I hope I can save you the headache of calling shippers,retailers and customer service. you have 2 options and 2 options only wait or buy it again and you can sell the new code if you really want to when it shows up in the mail.
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