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Error 207 Account Locked - Please Help (says wait 10min, been over 2 hours)

Shazz
Shazz
✭✭
Hi team,

With the recent refresh on the Authenticator, I received two codes (one for the EU and one for the NA, as I was logging in to EU at the time), or so I thought. When the NA server came up and I went to log in to the NA server apparently neither code worked and I had not received a new one for a while. About 20 minutes later the new one came (must have invalidated the others when it was generated) but I am locked out of my account for "10 minutes" because I entered in the "wrong" authenticator codes.

Its been now 30 minutes and counting and I still cant log in to my account. Please help me unlock it. Thanks!

Edit: Over 2 hours waiting now
Edited by Shazz on April 7, 2014 9:21PM
  • Shazz
    Shazz
    ✭✭
    It has been an hour now, please help!
  • brokerxxx4eb17_ESO
    Account Locked - Please Help me too
  • Shazz
    Shazz
    ✭✭
    Looking for any reply on this issue. Several threads have popped up, its been over an hour, no response from support tickets for email or calls either.
  • cjtignub17_ESO
    cjtignub17_ESO
    ✭✭✭
    having same issue
  • cjtignub17_ESO
    cjtignub17_ESO
    ✭✭✭
    bump
  • Shazz
    Shazz
    ✭✭
    I am going to try deleting some client side files and repairing. Its not even trying to check credentials or connect to the server, just instantly flashing this lock out screen.
  • Zielijiek
    Zielijiek
    ✭✭✭
    Bump! +1

    I have a post on this issue as well. Please unlock accounts in order to input Access Codes!
    Let fate be your guide.
  • clutch86ii
    Locked still = (
  • Shazz
    Shazz
    ✭✭
    So far no luck on experimentational deleting of files. I can log in to the EU server fine, I wonder if some file or setting in the NA server folder is keeping it stuck in this state...
  • Shazz
    Shazz
    ✭✭
    Over two hours now, no direct mention of Error 207 by ZOS. Give us a nod please at least!
  • devs10
    devs10
    I have the same problem and still locked!
  • GingerBaby
    GingerBaby
    Soul Shriven
    I'm having the same issue. Still locked for 2 hours.
  • Shazz
    Shazz
    ✭✭
    Approaching hour 3, no Dev comment. Is ZOS aware of this issue @ZOS_GinaBruno ?
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