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The Markarth DLC and Update 28 base game patch are now available to test on the PTS! Read the full patch notes here: https://forums.elderscrollsonline.com/en/categories/pts/
Extremely disappointed - voicing my experience w Zeni/GameStop
I have been playing TES games for over 10 years now, with each release getting better and better. With the news of being able to play online, I was *thrilled*.
I waited patiently for two years to play this game, and now I feel like an idiot for investing so much in this franchise.
I pre-ordered my Collector's Edition back in January from GameStop, a total of $118 with One Day shipping. I played all through beta, and when I received my early access code to begin playing, I did so!
I was a bit miffed that so much of the early access time was unplayable due to server maintenance, but, whatever, that was to be expected. And the "bonus" EA time was a nice little band-aid.
Now, the time has come to enter our game codes to continue playing and set up our 30 day subscription. Ummm, what? I thought our early access codes were proof that we had paid for our games. So I moved on to GameStop to see where my CE was, and when it was scheduled to arrive, and I saw that it hadn't even been marked for shipping yet. I scoured the forums, enraged, like everyone else, that I had been prepared for such a long time coming, and couldn't play.
After contacting GameStop, they told me that my payment had been declined and my order hadn't been filled because I hadn't paid for it. This just made me furious. I never got an email from GameStop informing me of that, nor from PayPal (who I used to checkout with). There is NO reason why my payment would be declined, as I am a responsible adult making a decent salary. I even paid with PayPal's own credit line, so how could it possibly be declined?
I asked GameStop if they had any Collector's Editions left in their inventory, if I could attempt to make the transaction a second time. Their response? "We have 4,000 units left. We will cancel this open order and you can go online and try to purchase it again."
Silly me, thinking anyone would be helpful...
So I allowed them to cancel my pre-order from January, and was prepared to make my second purchase of a Collector's Edition, only to find that you cannot purchase them anymore!
So now I have nothing. No pre-ordered game, no awesome collector's edition, just an account I can't use.
I have to settle for the digital edition, and, quite frankly, I don't feel like I should get shanked by all these companies, and then have to sheepishly pay $80 to keep my account and Imperial character.
tldr; This entire experience, including the brief gameplay I had access to during early access, has been extremely disappointing. This game is going to be the ruin of TES franchise. Thumbs down.
I waited patiently for two years to play this game, and now I feel like an idiot for investing so much in this franchise.
I pre-ordered my Collector's Edition back in January from GameStop, a total of $118 with One Day shipping. I played all through beta, and when I received my early access code to begin playing, I did so!
I was a bit miffed that so much of the early access time was unplayable due to server maintenance, but, whatever, that was to be expected. And the "bonus" EA time was a nice little band-aid.
Now, the time has come to enter our game codes to continue playing and set up our 30 day subscription. Ummm, what? I thought our early access codes were proof that we had paid for our games. So I moved on to GameStop to see where my CE was, and when it was scheduled to arrive, and I saw that it hadn't even been marked for shipping yet. I scoured the forums, enraged, like everyone else, that I had been prepared for such a long time coming, and couldn't play.
After contacting GameStop, they told me that my payment had been declined and my order hadn't been filled because I hadn't paid for it. This just made me furious. I never got an email from GameStop informing me of that, nor from PayPal (who I used to checkout with). There is NO reason why my payment would be declined, as I am a responsible adult making a decent salary. I even paid with PayPal's own credit line, so how could it possibly be declined?
I asked GameStop if they had any Collector's Editions left in their inventory, if I could attempt to make the transaction a second time. Their response? "We have 4,000 units left. We will cancel this open order and you can go online and try to purchase it again."
Silly me, thinking anyone would be helpful...
So I allowed them to cancel my pre-order from January, and was prepared to make my second purchase of a Collector's Edition, only to find that you cannot purchase them anymore!
So now I have nothing. No pre-ordered game, no awesome collector's edition, just an account I can't use.
I have to settle for the digital edition, and, quite frankly, I don't feel like I should get shanked by all these companies, and then have to sheepishly pay $80 to keep my account and Imperial character.
tldr; This entire experience, including the brief gameplay I had access to during early access, has been extremely disappointing. This game is going to be the ruin of TES franchise. Thumbs down.
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Mishku✭Same crap happened to me, WORD FOR WORD.
Ordered from Gamestop through Paypal. Paypal declined the payment for some reason, and the guy at Gamestop said he'd cancel the order so I could order again. He neglected to mention that the collector's edition could NO LONGER BE ORDERED ONLINE.
Now I'm scurrying around to find a collector's edition in a store somewhere because there's no way I'm settling on anything else. Not to mention I won't be able to play until I get one.
I like the game so far and I'm gonna try to play it, this particular problem seemed to be an issue with Gamestop (or paypal). Nevertheless the chance that I even will play be has been severely reduced, from about 180% to 70%. Don't question my math.Edited by Mishku on April 7, 2014 7:30PM -
weibsterb14_ESO wrote: »Same crap happened to me, WORD FOR WORD.
Ordered from Gamestop through Paypal. Paypal declined the payment for some reason, and the guy at Gamestop said he'd cancel the order so I could order again. He neglected to mention that the collector's edition could NO LONGER BE ORDERED ONLINE.
Now I'm scurrying around to find a collector's edition in a store somewhere because there's no way I'm settling on anything else. Not to mention I won't be able to play until I get one.
I like the game so far and I'm gonna try to play it, this particular problem seemed to be an issue with Gamestop (or paypal). Nevertheless the chance that I even will play be has been severely reduced, from about 180% to 70%. Don't question my math.
As crappy as the situation is, I'm glad I wasn't the only person to have that happen. What a freaking bummer.
Thanks for commenting and good luck in your search!
I soooo wish things had gone differently for us!
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gharms✭✭✭Wow, I'm so sorry to hear this. I too got my game from Gamestop. I didn't order expedited shipping because Zenimax's own people assured me that I would not lose the ability to play if the game wasn't here on launch day. Whoever I talked to was apparently not that bright, or outright lying to me. I will end up getting my physical copy, but not until Wednesday. Very disappointed with how this launch has gone so far.
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enochsjaub17_ESOSoul ShrivenGamestop will have one more copy to sell as mine is going back for a full refund.
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It sure would be nice to get one of those 4,001 sets!! I've been calling local stores with no luck of finding one anywhere. It makes me wonder...