Maintenance for the week of February 9:
· [COMPLETE] NA megaservers for maintenance – February 9, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] EU megaservers for maintenance – February 9, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
· [COMPLETE] NA megaservers for maintenance – February 9, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] EU megaservers for maintenance – February 9, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
Attention all that need their cd key applied to their account.
shadefox90b14_ESO
Soul Shriven
Call 1-844-936-4629 you will wait about an hour but they will help you I finally got in!!!! the phone support was great.
Toll-Free - Other
+800-6044-6044
Countries included:
Australia
Barbados
Belgium
Bermuda
Brazil
Czech Republic
Denmark
Finland
France
Germany
Greece
Hungary
Ireland
Israel
Italy
Luxembourg
Netherlands
New Zealand
Norway
Poland
Russia
South Africa
Spain
Sweden
Switzerland
UK
Edited by shadefox90b14_ESO on April 6, 2014 11:55PM Toll-Free - Other
+800-6044-6044
Countries included:
Australia
Barbados
Belgium
Bermuda
Brazil
Czech Republic
Denmark
Finland
France
Germany
Greece
Hungary
Ireland
Israel
Italy
Luxembourg
Netherlands
New Zealand
Norway
Poland
Russia
South Africa
Spain
Sweden
Switzerland
UK
3
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Min0asSoul Shrivenshadefox90b14_ESO wrote: »Call 1-844-936-4629 you will wait about an hour but they will help you I finally got in!!!! the phone support was great.
Is this some kind of joke I don't get?
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vandefanel✭✭the phone number is legitimate im on the wait right now. 1 hour with my phone on speaker outweighs possibly waiting till 5pm tomorrow so meh.0
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The joke is that you have to wait that long to access service that you have paid for.1 -
darkkterror_ESO✭✭✭xtaticrush wrote: »The joke is that you have to wait that long to access service that you have paid for.
Just for the sake of playing devil's advocate...they don't know that you've paid for it until you redeem a game registration key.1 -
Ugh, I guess I'll have to try that. I called and waited for a half an hour before giving up but I can wait an hour I suppose.0
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darkkterror_ESO wrote: »xtaticrush wrote: »The joke is that you have to wait that long to access service that you have paid for.
Just for the sake of playing devil's advocate...they don't know that you've paid for it until you redeem a game registration key.
True, but wouldn't it be safe to assume that if some one called your company support system, it will be because they are having problems with your product? Its just frustration being accumulated from several sources.
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darkkterror_ESO wrote: »xtaticrush wrote: »The joke is that you have to wait that long to access service that you have paid for.
Just for the sake of playing devil's advocate...they don't know that you've paid for it until you redeem a game registration key.
They know I'm a paying customer because customer support says that my purchase shows up on my account but my game code was never properly applied. Still they haven't done anything about it yet, in three days.1 -
And us from outside US, what do we do? im not gonna wait an hour on the phone for 10 euros per minute, thats for sure.2