I opened my Imperial Edition - found out 1) The Molag Bal Statue's mace was broken.
2) I go to put in the Imperial Edition and Explorer's pack codes .. Lo and behold, there's no code's on the slip!
We recommend that players immediately reach out to their retailer for assistance if they receive a damaged or incomplete version of the product. Unfortunately, as the game was not purchased through ZeniMax Online Studios directly there is no direct action that we can take.