We are currently investigating issues some players are having on the megaservers. We will update as new information becomes available.
We are currently investigating issues some players are having with the ESO Store and Account System. We will update as new information becomes available.
In response to the ongoing issue, the North American and European megaservers are currently unavailable while we perform maintenance.
https://forums.elderscrollsonline.com/en/discussion/comment/8235739/
https://forums.elderscrollsonline.com/en/discussion/comment/8235739/
In response to the ongoing issue, the ESO Store and Account System have been taken offline for maintenance.
Where to sign up for subscription?
Wyietsayon
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Ok, so I need to do the whole subscription info bit now, right? I go to account.elderscrolls, like the launcher tells me to, but I don't see anything about signing up for a subscription. There aren't any prompts about this. On the left there's things like Edit Account Info, Email Preferences, etc, but nothing about the subscription bit.
Help? I've explored all throughout this account page and it's links, but nothing leads me to a subscription thing.
Help? I've explored all throughout this account page and it's links, but nothing leads me to a subscription thing.
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DreadedX✭You are not going crazy my friend. There simply is no Subscription button on the account page! Whether you have to put in your game code from the disc box first and then it takes you to the sub page later I don't know. I haven't even opened mine yet. I can even still log in to the game even though we were told Early Access grace period finished at Noon today (GMT). It's now nearly 6 hours later and yet the game is not stopping me from logging in, LOL!0 -
ZOS_JasonI✭✭✭✭Hey there! You will need to enter your ESO game code in the Redeem Codes section of the account page. After you do, you'll be prompted to select your subscription. We hope this helps!0 -
Behrwulf✭ZOS_JasonL wrote: »Hey there! You will need to enter your ESO game code in the Redeem Codes section of the account page. After you do, you'll be prompted to select your subscription. We hope this helps!
So if we preordered from Amazon back in Feb, and we wont receive the game until 9-11th April, we are out of luck? Seems like a waste of money buying collectors editions if we have to wait for the physical copy to gain access, when early access ends. This system is broken.
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Wyietsayon✭✭✭Where can I find my registration key? I have my digital key, but I tried entering that and it told me it was an invalid code, so I'm guessing it's not the same thing. I ordered the game digitally through gamefly, if that helps.0
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Wyietsayon✭✭✭Wait, nevermind! I took at look at my product history through gamefly and found the product key. Problem solved.0
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LadyBravora✭✭Have like a billion different codes, some for early access, some for subscription, some for items, seems really impractical, considering some of us haven't been able to pick up their boxed copy, or had a friend buy it.0 -
malachid✭I had already entered my preorder key... there is no option to subscribe and it won't let me re-enter the same key.0