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• NA megaservers for maintenance – February 9, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for maintenance – February 9, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
Where is my extra month of subscription?
SilverWF
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Hi there
I've bought the Digital Imperial edition at the GreenManGaming.com
So, it's OK with it, I have all my Imperial and explorer stuff since early access
But
Now, I've choose my subscription plan, enter the VISA card info, you have taken 1-month fee from my card
But at account summary page I see this:
You have 29 days of game time remaining.
Wait - where is my 30-days, what must be included in the Imperial edition?
I've bought the Digital Imperial edition at the GreenManGaming.com
So, it's OK with it, I have all my Imperial and explorer stuff since early access
But
Now, I've choose my subscription plan, enter the VISA card info, you have taken 1-month fee from my card
But at account summary page I see this:
You have 29 days of game time remaining.
Wait - where is my 30-days, what must be included in the Imperial edition?
- PC EU. Ebonheart Pact. CP 1k+
- YouTube: All ESO disguises (2014)
- EU players are humans too! We want our maintenances in the least pop time (at deep night) and not lasted for several hours!
- Animation canceR - is true PvP cancer! When you can't see which actions your opponent do - you can't react properly on them!
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Laura✭✭✭✭✭
✭you will be charged after the 30 days and the 1 month fee will be credited back please read the forums
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Mennox✭✭To make no mistakes is not in the power of man; but from their errors and mistakes the wise and good learn wisdom for the future.0 -
Zilyana✭✭✭The 29 days IS the free 30 days included with IE. The 'charge' was just a holding authorization and should be refunded within a few minutes to a few days.0 -
SilverWF✭✭✭✭✭
✭So they need to make more explanations about this at the account/billing pages, not somewhere at forum...Edited by SilverWF on April 6, 2014 2:38PM- PC EU. Ebonheart Pact. CP 1k+
- YouTube: All ESO disguises (2014)
- EU players are humans too! We want our maintenances in the least pop time (at deep night) and not lasted for several hours!
- Animation canceR - is true PvP cancer! When you can't see which actions your opponent do - you can't react properly on them!
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Elessor✭I went through the process last night. If you look on your account page near the bottom it clearly states you will not be charged until 30 days from now with an exact date0