Error Code 326

gmgeneseo88

I pre ordered the game with the 5 day early access. I was allowed to play for 2 days of the early access. Than i was booted from server. I log back on select my character and it says I have to change my name. So I change my name even though I don't understand why? I have used this same name for every game I have played in the past 3 years. Anyways I send in a ticket . Got the same automated e-mail 4 times. Than I receive an e-mail saying that the game is released and that my problem should be fixed. So I log on give it a try and nothing still locked. Now its been 4 days later and still nothing. I've sent tickets in and even tried the phone call ticket and now I just get nothing back from them and I'm just really disappointed with how they have handled the problem. I understand its a new game and that they are very busy but this is just ridiculous. If someone could help me or give me some kind of information that would be great.

marc.ledouxb16_ESO

Hey guys, finally got an answer from the Customer support team here it is :

We hereby like to inform you that we have initiated a rename of your character. Please be aware that names that violate the below are in violation to our Rules of Conduct.To ensure a respectful and secure atmosphere for all our players we cannot allow such character names.

These can include, but are not limited to:
Sexual Remarks
Sexual Acts
Historical Figures
Mass Murderers
Names of real people or fictive characters under a trademark protection
Hateful, and excretory in nature

Your suspension on your account was for 72 hours. Once the 72 hours are up, you will be able to log in again.

So for everyone getting that ERROR CODE 326 : CHARACTER IS CURRENTLY LOCKED, you won't be able to log onto it for the next 72 hours for name violation.

Shoutout for ZOS_SHANNONM! thanks for the meet up with the costumer support!

gmgeneseo88

I sent them another ticket today and they unlocked my charatcer