Maintenance for the week of October 5:
• [COMPLETE] ESO Store and Account System for maintenance – October 8, 8:00AM EDT (12:00 UTC) – 12:00PM EDT (16:00 UTC)
• [COMPLETE] ESO Store and Account System for maintenance – October 8, 8:00AM EDT (12:00 UTC) – 12:00PM EDT (16:00 UTC)
The Markarth DLC and Update 28 base game patch are now available to test on the PTS! Read the full patch notes here: https://forums.elderscrollsonline.com/en/categories/pts/
Contact Information
altec812
✭
Does anyone have an actual support number we can call? I am not getting a call back from the online form. I managed to find an office number and dial some random extensions to get voice mail of people...but that does not really help me right now. I just want a couple of days extended on my access while waiting on Amazon...
Edited by altec812 on April 5, 2014 7:48PM -
Ail✭This is what you meant by you're not getting a phone call back, right?
https://help.elderscrollsonline.com/app/ask?phone=1&session=L3RpbWUvMTM5NjcyNzU2OS9zaWQvbHdpNXcyUmw=
How much time have you given it? I feel that they are really backed up with phone calls and petitions for phone calls, perhaps you'll need to give it a few hours. I'm sure they will call you, as they have been very good about getting back to my emails quickly. -
altec812✭
It has been about 8 hours now.This is what you meant by you're not getting a phone call back, right?
https://help.elderscrollsonline.com/app/ask?phone=1&session=L3RpbWUvMTM5NjcyNzU2OS9zaWQvbHdpNXcyUmw=
How much time have you given it? I feel that they are really backed up with phone calls and petitions for phone calls, perhaps you'll need to give it a few hours. I'm sure they will call you, as they have been very good about getting back to my emails quickly.