Greenshade quests cannot continue game

sxsilver

Several people in Vet content are stuck on "Retaking the Pass" at "Close the shadow Rifts: 0/3". When you close the rift it goes away and you do not get credit. Without doing this main quest you cannot proceed on to EP territory for VR ranks 6-10. Several people and myself have finished every other main quest in AD territory. Is there a chance of getting this fixed so we can progress on to EP content?

Thanks,

Sxsilver

sxsilver

Anything on this? We don't like DC therefore you cannot continue the game? (*cough* that you paid for *cough*)

Joeh

Same issue here. No fix for several days, and speaking to a GM they were unable to bump the quest forward.

This is really not acceptable.

ZOS_GinaBruno

Hi folks! We're passing this along to the team for investigation now. Thanks for the reports.

JohnG

Its not just those on veteran content for the other fractions, this bug is blocking progression of the main story line for AD players.

ZOS_GinaBruno

Thanks @JohnG, good to know.

Just a small update - it looks like this is a known issue and has already been fixed for the next patch we'll publish. We're looking to see if we can have Support help you guys get unblocked in the meantime.

Harkrider

JohnG wrote: »

Its not just those on veteran content for the other fractions, this bug is blocking progression of the main story line for AD players.

Yep. Same issue for AD players.

sxsilver

@ZOS_GinaBruno‌ Thanks for all the help! If you can get support to come through on this please let us know

Sarakash

ZOS_GinaBruno wrote: »

Thanks @JohnG, good to know.

Just a small update - it looks like this is a known issue and has already been fixed for the next patch we'll publish. We're looking to see if we can have Support help you guys get unblocked in the meantime.

Thanks for the update.

Will Shades of green be fixed as well ?

blackmamba

Would like to know when this patch is released , still cannot progress to the next faction and endgame. Really sucks how this only affects one faction , which is Daggerfall.

DemiOdin

blackmamba wrote: »

Would like to know when this patch is released , still cannot progress to the next faction and endgame. Really sucks how this only affects one faction , which is Daggerfall.

Its not just Daggerfall, AD has this as well in there general leveling.

Harkrider

blackmamba wrote: »

Would like to know when this patch is released , still cannot progress to the next faction and endgame. Really sucks how this only affects one faction , which is Daggerfall.

It's not just Daggerfall.

Aldmeri progress is halted.

Quiveringpotato

@Quiveringpotato is the user, if you guys are able to progress the quest forward a step, if you're doing that. Character is Cyrellon Highwatch.

Yumz

If support has to manually do this for every player stuck on this, i feel for them.

If this is the case though should we put in a ticket for this or do you want that info in the thread.

Lizelle

I'm also stuck on this quest should I open a ticket or is posting in this thread good enough? My user account is @lizelle

rich-dragonb14a_ESO

i'm also stuck on this my char is Tarifa account @Fuinur

Kiwi

its still broken, ill try an ingame ticket and see if i can get it advanced on my log so i can progress out of the zone.

there was another rollback in there today too, only one for me but, ouch

Sarakash

Yeah. I opened a ticket, too. Now i hope the support can advance me through. I am a story focused player, so I really don´t like skiping this whole arc.

rich-dragonb14a_ESO

i opened a ticket too but meh 3 reply emails and all they give me is automated messages and links to the knowledge base lol

Lairin

Pity the maintenance got cancelled today I was looking forward to this fix. I submitted a ticket but the reply just forwarded it to another team so far.

Oldvegeta

Need a fix asap, or a workaround plz

fuglsangxb16_ESO

Got the same annoying problem with this quest. I've asked customer service to help me with the quest so I can move on, but they don't seem very willing. Just got the standard did you try this or that, which has nothing to do with a bugged quest. Hope for a fix soon.

ramojmnub19_ESO

They said they know what the problem is, and that it's fixed. The problem is that they haven't published it yet. What are they waiting for?

sxsilver

@ramojmnub19_ESO‌ They are waiting for the next patch release. Do you really want the servers to go down for 6 hours every time they fix one bug?

It will get fixed. ZOS knows about it. For the AD players you can just go around it and complete it later. For DC well go kill some AD in Cryodiil lol

Kiwi

sxsilver

It's fixed. Everyone flood the quest!

woodyg6b14_ESO

I have not encountered any of these bugged quests yet. Kind of funny if you ask me. Most of the time I end up explaining to morons what they're doing wrong as in most cases people aren't following the quest markers properly or reading the quest properly. The only slightly bugged quest was unsafe haven and it was simply do to once again morons not allowing something to fully respawn because they do not understand the quest. It's kind of sad that zeni has to cater to the influx of *** due to the current MMO scene dumbing down their games to compensate for the lack of intelligence.