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Game crashes when logging into Cyrodiil

nsa
nsa
✭✭
This just started happening maybe 10-15 mins ago.

I was in Cyrodiil and the client crashed and brought me directly to the login screen. I log back in, select my char in Cyrodiil, was able to load in, then client crashed to desktop seconds after. I tried again, same result. After my fourth or fifth try, the game stopped even loading Cyrodiil, it just crashes to desktop during the loading screen after character selection.

It only happens if I log onto my char in Cyrodiil. I have another char that is in Daggerfall with no problems loading.

Has anyone else seen this happen?


  • eruexe
    eruexe
    mine just got stuck in cyrodil as well.
  • merkaba954
    im having the same issue. can get into cyrodil sometimes but i ctd almost immediately or it crashes during loading.
  • sylarspock
    having the same issue

    crashed about 3-5 times before I gave up and left cyrodiil quickly before it crashed
  • nsa
    nsa
    ✭✭
    Just to update, my problem fixed itself shortly I posted the original message...

  • reapz69
    reapz69
    same
  • reapz69
    reapz69
    extra]
    ProductName = eso
    Version = eso.live.1.0.0.962841
    branch = live
    char.account = reapz69
    char.alliance = 1
    char.name = reapzo
    client.executablebits = 32
    client.mode = load
    client.renderertype = D3D11
    client.session_start_timestamp = 2014-04-04T09:20:40.918Z
    client.time_since_load = 18
    client.timestamp = 2014-04-04T09:21:51.664Z -frme 3828-
    client.uptime = 70.8
    computer.name = JAMIE
    computer.user = 1A05E
    cpu.arch = 0
    cpu.count = 4
    cpu.level = 6
    cpu.type = 586
    data.depotid = 4001
    data.dir = C:/Program Files (x86)/Zenimax Online/The Elder Scrolls Online
    data.syncm = databuild
    data.version = 0.win.0.live.961669
    exe.buildnum = 962841
    exe.opt = release
    exe.reltype = public
    exe.type = client
    gfx.description = 13.251.0.0
    gfx.deviceid = 26425.-512485557.0
    gfx.driver = AMD Radeon HD 6800 Series
    gfx.vendorid = 4098
    globby.address = 198.20.200.193
    globby.port = 24503
    loc.wloc = 43 381029 26201 895718 322.03
    loc.world = Cyrodiil
    loc.worldid = 43
    loc.zone = Cyrodiil
    login.address = 198.20.200.193
    mem.current = 1010
    mem.peak = 1011
    mem.physical = 8167
    os.osbits = 64
    os.platform = windows
    os.version = 6.1.7600.
    ptime = 0
    realm.depotid = 0
    realm.id = 4001
    realm.name = EU Megaserver
    reportfield.ver = 3
    version.major = 1
    version.patch = 0
    version.subpatch = 0

  • reapz69
    reapz69
    Any fix for this?
  • reapz69
    reapz69
    Now i just get a unkown error has happend
  • foster_smb16_ESO
    I had this happen when I was in a large group, were you before you crashed?

    Once a group size gets past a certain point it seems to start lagging the game for everyone in it. Half my group went offline at same time as last group spot was filled.

    I crashed not long after and when trying to log back in I was crashing to desktop or stuck in a loading screen. Eventually got back in but kept crashing while staying in the group.

    Once I ran solo I had zero problems.
  • reapz69
    reapz69
    so what your saying is dont group in pvp !... epic fail from devs
  • Witblitz
    Witblitz
    ✭✭
    Welcome to ESO, may all your nightmares come true.
  • reapz69
    reapz69
    Well i have not subbed yet , if this is not fixed by sunday I wont and i guess others are the same
  • ZOS_BillE
    ZOS_BillE
    admin
    Hi Everyone,

    The Cyrodiil area can put much more stress on your graphics card versus other areas in the game. First and foremost, you will want to make sure the drivers on your video card are up to date.
    • Nvidia Video Cards: http://www.nvidia.com click "Drivers" and choose Option 2: Automatically find drivers for my NVIDIA products.
    • AMD Video Cards: http://www.amd.com click "Drivers & Support" and click the "Find your driver" button.
    • Other Video Cards: You should contact the computers manufacturer for driver updates.

    Next, When you reach the character select screen, select Options on the left side of the screen. In Graphic Settings, select Minimum and save the settings.

    Though the game may look less than favorable, it may help your character load into the zone.

    Finally, you may want to check that the graphics card is not overheating. If so, it could be because the graphics card fan is not auto adjusting to compensate for the increased load.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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    Staff Post
  • reapz69
    reapz69
    Its not my drivers lol its your server and i play the game with AA and vync at 60 fps with no stress on my gpu , fans at 60% and low temps
    Edited by reapz69 on April 4, 2014 3:31PM
  • Ciovala
    Ciovala
    ✭✭✭
    I can't join raids in Cyrodiil. Game crashes instantly. Sucks since you don't get much credit when not in a raid, as a healer. Also, I can't login again until kicked from a raid. A small group is fine.

    My partner has the exact same problem too.
    Edited by Ciovala on April 4, 2014 3:45PM
    Looking for a mature and helpful social guild - play PvE, PvP, and like crafting.
  • reapz69
    reapz69
    After some testing sitting in the start zone of the pvp area i have found as soon as you except a invite to a group the game crashes.

    i can play all day long no errors untill i join a group then its game over even if i am no where near the main zerg, So it is not a gpu problem
    Edited by reapz69 on April 4, 2014 3:38PM
  • Nordak
    Nordak
    ✭✭
    This issue is unresolved, I have the same Issue on 3 different machines. All drivers are up to date and heat is not an issue. Quit blaming the players and fix this.
  • ldwulfub17_ESO
    Constant crashes in Cyrodil...
  • Aenima_pt
    Aenima_pt
    ✭✭✭
    In Cyrodill my game crashed twice once i acepted to join a group. Was working perfect if i was outside a group.
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