Mail

h9dlb · June 9

Since the patch I cannot take mail, only delete it anyone know why? I suspect it might be an addon but have no idea which one.

Why does zos make changes that no one wants and makes the game worse?

TaSheen · June 9

It's No Thank you - actually probably any mail addon. Disable the addon, works fine after that. No idea when or if it will get updated....

LunaFlora · June 9

you can disable that it deletes immediately.

and people did want this, it's super useful being able to delete all hireling mails and take attachments all at once.

https://forums.elderscrollsonline.com/en/discussion/659550/pc-mac-patch-notes-v10-0-5-gold-road-update-42

the mail changes under spoiler

Mail Improvements
We have made a number of interface and system improvements to Mail. All changes apply to both Keyboard & Mouse and Gamepad interfaces.
- Added a new “System Alerts” category to the Mail screen.
-- Messages from non-player sources that do not include attachments are now sorted into the System Alerts category.
-- Messages from non-player sources, as well as Customer Support, continue to be sorted into the System Mail category.

- System Mail and System Alerts are sorted based on expiration with the soonest-to-expire message displayed at the top.
-- Player Mail sorting remains unchanged.

- Mail headers now display the icon of their first attachment if there are any attachments.
- The Mail screen now displays how many inventory slots are available on the current character.

- Added a new “Delete After Claim” option to the mail screen.
-- This option is enabled by default and causes any System Mail to be automatically deleted after you claim the attachments.
-- This option does not affect Player Mail.

- Added a new “Take All” button to the mail screen.
-- This button claims all attachments from all mail in the current active category (Player Mail or System Mail).
- Mail is processed based on the currently sorted order and starts with the mail soonest to expire.
-- Note that Player Mail and System Mail have different sorting rules, explained above.
-- COD Player Mail and Customer Support mail are not affected by “Take All”.

- If an attachment is unable to be claimed for any reason, such as unavailable inventory space, the process halts and no further attachments are claimed.
Note the “Delete After Claim” option, if enabled, applies to every System Mail affected by “Take All” that no longer has an attachment.

- Upon logging in, you now receive alerts if:
-- You receive new mail that includes an attachment.
-- You have existing mail with attachments that are about to expire.
-- You receive a new Hireling Correspondence mail.

- You can now delete non-returnable mail that still has an unclaimed attachment.
A confirmation screen is displayed to ensure this is the intended action.

do you perhaps have an addon that takes mail for you? that's the only thing i could imagine would only let you delete mail

ZOS_Bill · June 27

We have two help articles linked below that go over how to uninstall or remove add-ons that you're currently using.