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A few days in a row now and lag starts at around 7PM Central Time.

CaiWenji
CaiWenji
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Is anyone else getting higher ping at this hour? I usually have about 50 ping in the morning and afternoon but around 7PM CT I go up to anywhere from 170-999+. I have a Vexus Fiber 1 gb/s internet speed and it works well for any other game at this time. Is it just because the servers are that overloaded at this time or what is the deal and can anything be done about it?
Edited by ZOS_Bill on June 27, 2024 4:18PM
  • RexyCat
    RexyCat
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    CaiWenji wrote: »
    Is anyone else getting higher ping at this hour? I usually have about 50 ping in the morning and afternoon but around 7PM CT I go up to anywhere from 170-999+. I have a Vexus Fiber 1 gb/s internet speed and it works well for any other game at this time. Is it just because the servers are that overloaded at this time or what is the deal and can anything be done about it?

    You need to use a trace route to actually know what is happening between your computer, your router or what ever you use to connect to fiber/cable network and from your ISP to what nodes until your packages gets to ESO Server and are returned to you.

    Use this information to follow your packages:

    https://help.elderscrollsonline.com/#en/answer/30903
  • vsrs_au
    vsrs_au
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    Central Time in which country?
    PC(Steam) / EU / play from Melbourne, Australia / avg ping 390
  • CaiWenji
    CaiWenji
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    RexyCat wrote: »
    CaiWenji wrote: »
    Is anyone else getting higher ping at this hour? I usually have about 50 ping in the morning and afternoon but around 7PM CT I go up to anywhere from 170-999+. I have a Vexus Fiber 1 gb/s internet speed and it works well for any other game at this time. Is it just because the servers are that overloaded at this time or what is the deal and can anything be done about it?

    You need to use a trace route to actually know what is happening between your computer, your router or what ever you use to connect to fiber/cable network and from your ISP to what nodes until your packages gets to ESO Server and are returned to you.

    Use this information to follow your packages:

    https://help.elderscrollsonline.com/#en/answer/30903

    Woah that's really helpful, I will try that soon and at the lag time, thanks!
    vsrs_au wrote: »
    Central Time in which country?

    Sorry I didn't specify, it's Central Time in the United States of America.
  • ZOS_Bill
    ZOS_Bill
    admin
    There are some additional steps you can take found in our help article below.

    Latency / Lag - Technical Support - The Elder Scrolls Online
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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