Game will not load after patch.

oh_Shittles

After updating the dock to the latest patch I cannot load my game. It gives you the option to click play, but does nothing from there. Any suggestions?

oh_Shittles

Anyone else having this issue?

Demonic_Wrath

Maybe try running as admin. Or if possible log out and back in to your user account on your computer

Sethren

I just tested mine, and it launched fine. Maybe a file got corrupted? Have you tried the repair function?

I had a similar issue occur during the beta. A launcher file got corrupted, and I had to redownload/reinstall. Hopefully, you don't have to go to that extreme.

OhhRielly

Same issue for me.. I just posted about this as well... Tried running "ESO.exe" application without the launcher and same thing.. also tried restarting my computer.. no luck... now I'm trying a repair.. Will post what my results are.

OhhRielly

Ran the repair.. still no luck... game client will not load up after patch.

Vandarix

Same issue I ran the repair, restarted, ran as admin and the game doesn't load when I click play.

Caedes

I closed the client out entirely, opened it back up and it worked, try that.

Vandarix

Caedes wrote: »

I closed the client out entirely, opened it back up and it worked, try that.

That makes no sense considering I did "restart" and it solved nothing.

Vandarix

This fixed it for me. Close your antivirus and then relaunch the program...

nozkardes

Close your antivirus guys it worked on me right now. I use webroot

Syko

All I had to do was close out the client entirely like the previous person then re open it to get in.

Mouth1824ub17_ESO

same I use webroot and had to shut it down and then log in game. no issues.

Blÿthë_Sëgrëdô

Conflict with Webroot: I turned off the virus protection and now able to log in.

Charix

The game does not like being monitored by Webroot SecureAnywhere. As soon as Webroot injects the DLL for monitoring, the game dies. There is a ticket in with Webroot to correct this, however it appears that they are currently swamped by ESO players.

Currently the only solution is to Shut Down Webroot SecureAnywhere protection. Setting the executable to Allow does not impact the problem as Webroot continues to monitor it anyway, and no unknown DLLs appear to be being loaded.

Charix

Fixed. You may now run Webroot and ESO together.

If Webroot doesn't know it yet, Shut Down protection, then restart Webroot and do a scan (Usually takes about 2 minutes).

jimkrol123b14_ESO

Since the 4/7 patch the problem has reared it ugly head again. I had this problem after the last patch, and some how it got fixed??? The work around for me was to turn off the webroot "Realtime Shield" and press the PLAY button on the launcher. When the login screen appears, you can turn Realtime shield on and play the game.