Issues with Daily Login Reward Day 2 For Orsinium DLC

LassyOfBurgundia · March 2

ZOS_Kevin wrote: »

Hi all, we have seen several reports on players on PC EU, PS EU, and XB EU of issues claiming the day two daily login rewards. We are aware of the issue and gathering information at this current time. We'll follow up once we have more information. Please note that it is the middle of the night currently, so we likely will not have additional updates tonight.

For those currently impacted, if you could note the following, it would help with providing our teams with added information.
Please note the following:
What platform and megaserver are you playing on?

If you claimed day one rewards?

Do you own Orsinium already?

Any additional updates?

For those on PC NA, PS NA, and XB NA, if you come across this issue once day two reset happens, please make note of that in this thread as well. Appreciate everyone's assistance as we gather information and work this out.

Hello @ZOS_Kevin having the same issue here:

PC EU megaserver
Got the 2 Scalecaller Crates from Day 1 yesterday (incidentally the only way I can get Crown Crates as a Belgian player)
I do own Orsinium already (I did not mind other players getting it for free while I paid for it back then, but I do mind missing out on the rest of the month's rewards)
Last day's reward was immediately locked this morning

Good luck tracking the issue and thanks in advance!

Bithabus · March 2

Fixed by porting to Blackreach Arkthzand Cavern (The Reach). fargrave did not work.

hizium · March 2

What platform and megaserver are you playing on?
PC/NA
If you claimed day one rewards?
Yes, claimed it yesterday.
Do you own Orsinium already?
No, but have ESO+ active.
Any additional updates?
Traveled to all dlc zones, from Clockwork to Galen and wasn't able to claim the reward.

Schneckor · March 2

What platform and megaserver are you playing on? PC-EU
Did you claim day one rewards? Yes
Do you own Orsinium already? Not purchased but through Eso+
Any additional updates? No

sqishy_bubbles · March 2

PC NA
Claimed Day 1
Already own Orsinium
no ESO+
Cannot claim day 2; last day locked

redlink1979 · March 2

I play PC and PS, both megaservers.
I collected the day 1 rewards on both platforms.
I don't own Orsinium on any platform.
ESO+ active on both platforms.

Exeter411 · March 2

PCNA
Claimed 1st day crates.
ESO+, already have Orsinium
Logged on last night, timer showed 7 hours until day two rewards available. Logon this morning, shows 23 hours until day two rewards available, and final day of the month rewards are locked.

MidniteOwl1913 · March 2

I ported to one wayshrine in all the zones including the special ones like Clockwork, Deadlands, Aertum,etc. and the starter areas like Bleak Rock. Nothing worked.

I even tried IC and Cryodill.

PSNA

alya59 · March 2

For me :

What platform and megaserver are you playing on? PC-EU
Did you claim day one rewards? Yes
Do you own Orsinium already? Yes
Any additional updates? the last day is no longer available, as if I had missed a day of connection

For my friend :
What platform and megaserver are you playing on? PC-EU
Did you claim day one rewards? Yes
Do you own Orsinium already? No
Any additional updates? the last day is no longer available, as if I had missed a day of connection

redlink1979 · March 2

Toanis wrote: »

(...) Edit:
Can confirm that traveling to Fargrave fixed the issue (can claim Orsinium, last day reward is available again) Weird.

I tried that on PS NA, it didn't work.

Ashjunkie · March 2

Update: porting to blackreach: arkthzand cavern fixed mine

LouisaB75 · March 2

As I posted above, the Fargrave/Deadlands port worked for me on PCEU.

Just logged into NA to do my dailies and it does not work for me there. Can't view the daily rewards at all and have no doubt it is as it was initially on EU with the last day locked out.

MidniteOwl1913 · March 2

LouisaB75 wrote: »

As I posted above, the Fargrave/Deadlands port worked for me on PCEU.

Just logged into NA to do my dailies and it does not work for me there. Can't view the daily rewards at all and have no doubt it is as it was initially on EU with the last day locked out.

Try the crown store tab, under that there is a daily rewards link.

mochicake · March 2

What platform and megaserver are you playing on? XBOX-EU
Did you claim day one rewards? Yes
Do you own Orsinium already? No but do have ESO+
Any additional updates? Traveled to Deadlands, Fargrave and other zones suggested but did not work (it worked for XBOX-NA)

Other Account - XBOX-EU and XBOX-NA with no ESO+ same issue, got day 1 daily, do not have any of the DLCs to port to

Husband's Account - XBOX-EU and XBOX-NA with no ESO+ same issue, got day 1 daily, do not have any of the DLCs to port to

I'm logging onto PC-EU and NA in a bit so we shall see there too.

TiaguX84 · March 2

oh my god, today this problem had to happen, today the weather is very bad in my city where I live and there is a possibility of being without internet connection and / or even without electricity, I woke up at 05: 30am on purpose to get the DLC ( yeah i am crazy), I woke up early because it was very windy and very rainy and I went as fast as possible to the game to redeem the DLC and when I entered the game and it said that there were more than 20 hours left I was super confused, because last week I was without internet for more than a day and it was the first time since April last year that I missed a login reward , Yes, it's been many days since I missed a login reward, but I only missed it because being disconnected due to bad weather is out of my control and I even had a goal this year of 2024 to be able to log in 365 days and I already missed it, I missed it not because of my fault but because I don't control the weather and my ISP doesn't work on weekends, which is disappointing (ISP dont work in weekends).

-What platform and megaserver are you playing on?
PC EU Megaserver

-If you claimed day one rewards?
Yes.

-Do you own Orsinium already?
No.

-Any additional updates?
the reward of the last day is locked (Tel Var Stones 3,000)

note: English is not my main language, so I hope you guys understand what I said, thank you.

SolidBear · March 2

PC NA and EU (steam)
Collected first daily reward on both
Own ESO+ but don’t own orsinium

EDIT traveled to Arkzhand cavern in the reach, and orsinium reward unlocked and final month daily reward unlocked

Bithabus · March 2

LouisaB75 wrote: »

As I posted above, the Fargrave/Deadlands port worked for me on PCEU.

Just logged into NA to do my dailies and it does not work for me there. Can't view the daily rewards at all and have no doubt it is as it was initially on EU with the last day locked out.

Go to Artzkhand cavern in the Reach

Exeter411 · March 2

Exeter411 wrote: »

PCNA
Claimed 1st day crates.
ESO+, already have Orsinium
Logged on last night, timer showed 7 hours until day two rewards available. Logon this morning, shows 23 hours until day two rewards available, and final day of the month rewards are locked.

Update: Porting to blackreach: arkthzand cavern fixed it. Was able to claim day two reward and last day of the month reward is unlocked.

LassyOfBurgundia · March 2

Neriak wrote: »

[SOLVED] Port to Fargrave to claim rewards there!

Update: traveling to Fargrave worked for me: the Orsinium DLC could now be 'claimed' (even though I already owned it) and the last day's reward (3k Tel Var stones) were unlocked again so I'll be able to claim them by the end of the month.
Thank you @Neriak (or whoever found this fix in the first place)!

BenTSG · March 2

Just logged onto my Epic Games account, PC/EU. Claimed the first day, second day 'missed'. Doesn't own the DLC already.

Kendaric · March 2

ZOS_Kevin wrote: »

For those currently impacted, if you could note the following, it would help with providing our teams with added information.
Please note the following:
What platform and megaserver are you playing on?

If you claimed day one rewards?

Do you own Orsinium already?

Any additional updates?

For those on PC NA, PS NA, and XB NA, if you come across this issue once day two reset happens, please make note of that in this thread as well. Appreciate everyone's assistance as we gather information and work this out.

1. I play on PC and on both the NA and EU megaservers
2. Claimed the day 1 reward without any issues on both servers
3. PC-EU: I own Wrothgar already (bought it years ago) PC NA: I have access to it via ESO+ but haven't bought it
4. Update: I've been able to claim it on PC EU by teleporting to the Arkthzand wayshrine in Blackreach.
Update 2: I've now been able to get it on PC NA as well. Arkthzand wayshrine worked here as well

Highlor3 · March 2

ZOS_Kevin wrote: »

What platform and megaserver are you playing on?

If you claimed day one rewards?

Do you own Orsinium already?

Any additional updates?

PC-NA;
Yes, I claimed day one rewards;
Yes, I do;
Last day's Tel Var Stones (3,000) reward is already counting as unobtainable.

robwolf666 · March 2

What platform and megaserver are you playing on? XB EU
If you claimed day one rewards? Yes
Do you own Orsinium already? Yes
Any additional updates? Last reward of the month locked as if a reward had not been claimed on time

JeroenB · March 2

What platform and megaserver are you playing on?
PC EU.
If you claimed day one rewards?
Yes.
Do you own Orsinium already?
Yes, via Guilds and Glory pack.
Also ESO+ active.
Any additional updates?
Observation: normally the 'Announcements' pane pops up on first daily login; this dit not occur today.
Issues:
* Orsinium DLC listed as 'Available in 15h 18m'.
* Last day is locked out.

emilyhyoyeon · March 2

What platform and megaserver are you playing on?
PC EU and PC NA

If you claimed day one rewards?
PC EU: yes
PC NA: yes

Do you own Orsinium already?
PC EU: no
PC NA: no

Any additional updates?
I have ESO+

PC EU: porting to Blackreach in the Reach let me claim it
PC NA: Blackreach in the Reach worked; Fargrave and Clockwork City did not work

SolarRune · March 2

Can' claim - have tried the ports people have suggested and not been able to get it released.

PC EU - claimed yesterdays - don't own Orsinium - do have ESO+

hizium · March 2

UPDATE:
Logged on my wife account. She doesn't have ESO+ nor Orsinium. The DLC was claimable.
It looks to me that it's only happening with people who already have access to the DLC.

LouisaB75 · March 2

MidniteOwl1913 wrote: »

LouisaB75 wrote: »

As I posted above, the Fargrave/Deadlands port worked for me on PCEU.

Just logged into NA to do my dailies and it does not work for me there. Can't view the daily rewards at all and have no doubt it is as it was initially on EU with the last day locked out.

Try the crown store tab, under that there is a daily rewards link.

The link vanishes for me. I posted a picture about it in my first post on the thread as I thought it might be connected. I can view the crown store and the seals of endeavour store, but the ones for ESO+, Daily Rewards and Gift Inventory were missing.

Thankfully after porting my way down the locations list I found Northern Elsweyr fixed it.

Oddly though on NA I got a notification after "claiming" the DLC that I already have saying my collections had been updated. I didn't get that on EU, not that it makes much difference since I have it through purchase and ESO+ later anyway.

carthalis · March 2

For me

What platform and megaserver are you playing on? PC NA
Did you claim day one rewards? Yes
Do you own Orsinium already? Have ESO+
Any additional updates? No

Bodolphin · March 2

PC EU megaserver
Got the 2 Scalecaller Crates from Day 1 yesterday
I do own Orsinium already and ESO+ account
Last day's reward was immediately locked this morning
No workarounds have worked